Patient Services Specialist

Patient Service Specialist (PSS) - FloatBaylor Scott & White Institute for RehabilitationGeorgetown (NW), TXHours: vary between Monday - Friday 7am - 7pmFull TimeCandidate will be required to travel to multiple outpatient clinics as needed. Areas of coverage include (but not limited to): Georgetown, Liberty Hill, and BurnetCompensation depends upon candidate's years of experience and internal equity. This is an entry-level position. Starting salary: $18 - $25 per hour based off experienceBenefits of becoming a Patient Service Specialist with us:We strive to provide our employees with a solid work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors.Health, Dental, and Vision insurance; Life insurance; Prescription coveragePaid Time Off (PTO) and Extended Illness Days (EID)A 401(k) retirement plan with company matchShort and Long Term DisabilityPersonal and Family Medical LeavePSS Ladder Program*Eligibility and effective dates varyResponsibilitiesPreferred candidate is organized, detail oriented, flexible and able to work well with others or independently. A self-starter that can provide outstanding customer service and get things done. We process referrals, schedule patients complete the intake process & data entry, insurance verification, authorizations and review of benefits with patients, copay collection, arriving and scheduling patients, billing reports, closing report and other task as needed.Coordinates patient appointments, working with Center manager to minimize cancellations and support Treatment adherence.Registers patient information, ensuring all forms are complete with signatures and accurate information documented in the electronic medical record.Verifies patient insurance, obtaining required authorizations before patient visit and explains benefits, financial responsibilities, billing, and outpatient policies.Collects toward patient responsibility at each visit.Scan and maintain medical documents.Reconciles and posts charges daily and other reporting to ensure clean claim processing.Responds to all request for information from patients, other department and physicians.Maintains office, orders supplies and manages mail.Willingness to adjust schedule to center needs.Travels Attends all mandatory meetings and in-service education programs.Travels to non-home location center or other site for coverage when necessary.QualificationsHS diploma or GED is requiredPreferred ExperienceCustomer service experienceKnowledge of insurance verificationHealthcare, medical, or dental office administrationEqual Opportunity Employer including Disabled/Veterans Select Medical