Senior IT Helpdesk Specialist: Windows, Mac & Networking

Socket.dev in Santa Clara, CA is seeking an IT Support Specialist to provide hands-on technical help for Windows, macOS, and common software. You will troubleshoot hardware and assist non-technical users, coordinating with teams to resolve issues after hours when needed. The role requires an associate degree and 5 years IT experience, with a preferred bachelor's; familiarity with Jira, Zendesk, and Active Directory; strong communication and customer service skills; and a benefits package #J-18808-Ljbffr Socket