Senior Manager, Revenue Accounting & Advisory

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint.

By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr’s unified platform provides powerful solutions for every customer-facing team — spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management — enabling enterprises to unify data, break down silos, and act on real-time insights.

Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide.

Job Description

Position Summary

In this highly visible leadership role, the Senior Manager, Revenue Assurance will serve as a strategic partner to Sales, Legal, Deal Desk, Pricing, Product, Sales Operations, Finance, and Executive Leadership, ensuring the Company's revenue transactions, policies, and reporting practices comply with U.S. GAAP and ASC 606.

This leader will oversee a global team of approximately 7-10 professionals responsible for revenue assurance, deal support, contract review, technical accounting analyses, and revenue policy governance. The role requires a strong combination of technical accounting expertise, operational leadership, business partnership, and analytical capabilities.

The ideal candidate thrives in a fast-paced, high-growth environment and possesses deep experience applying ASC 606 within a SaaS business model. This individual must be comfortable leading complex technical accounting assessments, advising senior executives on revenue implications of strategic initiatives, and driving process scalability across a global organization.

In addition, this role will play a critical part in the development of revenue policies, global SSP governance, SEC reporting support, and ongoing enhancement of revenue analytics and reporting.

Responsibilities

• Lead, mentor, and develop a high-performing global Revenue Assurance team of approximately 7-10 professionals, fostering a culture of accountability, collaboration, and continuous development.

• Serve as the primary revenue recognition advisor to Sales, Legal, Pricing, Deal Desk, and Executive Leadership during customer contract negotiations.

• Review and approve complex customer arrangements to ensure compliance with ASC 606 and other applicable accounting guidance.

• Establish scalable contract frameworks and commercial structures that support the Company's growth while maintaining revenue compliance.

• Partner with Revenue Operations and Finance teams to enhance quote-to-cash processes and strengthen revenue controls.

• Draft and review technical accounting memoranda supporting revenue conclusions for complex contract structures, new products, non-standard commercial arrangements, acquisitions, and strategic business initiatives.

• Own and manage the Company's global Standalone Selling Price (SSP) methodology, including periodic analyses, governance, documentation, and executive presentations.

• Lead the development, implementation, and maintenance of technical revenue recognition policies and position papers, ensuring alignment with evolving accounting guidance and business practices.

• Drive cross-functional training programs on revenue recognition policies, contracting practices, and commercial deal structures.

• Collaborate closely with Internal Audit and External Auditors to support quarterly reviews, annual audits, technical accounting assessments, and SOX compliance requirements.

• Monitor emerging accounting standards, industry practices, regulatory developments, and competitive trends that may impact revenue recognition.

• Support quarterly and annual SEC reporting processes, including preparation and analysis of revenue-related disclosures and key metrics for Form 10-Q and Form 10-K filings.

• Develop meaningful revenue reporting, dashboards, KPIs, and trend analyses to support executive decision-making and investor reporting requirements.

• Provide leadership on special projects involving new product launches, pricing strategies, market expansion initiatives, acquisitions, and organizational transformation efforts.

• Deliver exceptional partnership and customer service across departments, regions, and executive stakeholders.

Experience & Skills Required

• Bachelor's degree in Accounting, Finance, or related discipline.

• CPA strongly preferred.

• 8+ years of combined Big 4 public accounting and industry experience, with significant experience in revenue recognition and technical accounting.

• Deep expertise in ASC 606 within SaaS, software, subscription, and technology business models.

• Demonstrated experience leading and developing accounting teams, including direct management responsibilities.

• Strong experience preparing technical accounting memoranda and position papers for complex revenue transactions.

• Hands-on experience developing and maintaining SSP methodologies and governance frameworks.

• Experience drafting accounting policies and implementing revenue-related process improvements.

• Understanding of SEC reporting requirements, including revenue-related disclosures and MD&A analysis for Forms 10-Q and 10-K.

• Exceptional analytical and financial reporting skills with the ability to translate complex data into actionable business insights.

• Experience partnering with executive leadership and presenting technical accounting conclusions to senior stakeholders.

• Strong project management skills, including planning, prioritization, delegation, risk management, and status reporting.

• Excellent verbal and written communication skills with the ability to communicate technical accounting concepts to both financial and non-financial audiences.

Experience & Skills Desired

• Primary audit experience serving SaaS or enterprise software companies.

• Demonstrated success building, mentoring, and retaining high-performing teams.

• Ability to influence cross-functional stakeholders and drive alignment across multiple business functions.

• Strong executive presence and ability to appropriately challenge business decisions while maintaining collaborative partnerships.

• Proven ability to operate effectively in a dynamic, fast-growing, publicly traded company environment.

• Exceptional problem-solving and critical thinking skills with sound business judgment.

• Ability to manage multiple competing priorities while maintaining attention to detail and delivery quality.

• Strong understanding of subscription-based revenue models, usage-based pricing, professional services arrangements, reseller channels, and emerging technology offerings.

• Advanced Excel, NetSuite, Salesforce, Power BI skills highly desirable.

• Experience supporting M&A integration activities and evaluating revenue implications of new business models.

Success Profile

The successful candidate will be viewed not only as the Company's technical revenue expert, but also as a strategic business leader who can scale a global Revenue Assurance organization, develop future leaders, influence executive decision-making, and ensure the integrity of the Company's revenue reporting and compliance framework.

We focus on our mission : Sprinklr was founded in 2009 to solve a big problem: growing enterprise complexity that separated brands from their customers. Our vision was clear: to unify fragmented teams, tools and data — helping large organizations build deeper, more meaningful connections with the people they serve. Today, Sprinklr has a unified, AI-native platform for four product suites: Sprinklr Service, Sprinklr Social, Sprinklr Marketing, and Sprinklr Insights. Sprinklr is here to do three things:

• Lead a new category of enterprise software that we call Unified-CXM.

• Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience.

• Create a culture of customer obsession, with trust, teamwork, and accountability.

We believe in our product : Customers who value exceptional customer experiences have what they need on our single unified platform, built with an operating system approach on a single codebase. That means that everything — and everyone — can work together to service, respond, sell, and market to customers on the channels they prefer. While Unified Customer Experience Management (Unified-CXM) as a category is just getting started, we are well on our way to creating a no-compromise, unified approach to better customer experiences for the world’s leading enterprise brands.

We invest in our people : We offer a comprehensive suite of benefits designed to help each member of our team thrive. Sprinklr believes that you should be able to get the type of care you need for your personal well-being when you need it. We offer you and your family voluntary healthcare coverage in countries where applicable. We believe it is important to take time off – it is essential for your mental and physical wellbeing. We provide Sprinklrites with paid time off to recharge and spend time with loved ones. We want to grow our talent with purpose. Our open Mentoring Program is designed to create meaningful connections that support growth and amplify our focus.

To learn more about employee benefits by region, click here .

To learn more about all-things-Sprinklr, visit our candidate resource hub here .

EEO - Our philosophy : Our goal is to ensure every employee feels like they belong and are operating in a collaborative environment. We fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.

Sprinklr is proud to be an equal-opportunity workplace and complies with all applicable federal, state, and local fair employment practices laws. We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable law.

Reasonable accommodations are available upon request during the interview process. To request an accommodation, please work directly with your recruitment coordinator or recruiter.

JOB REQ COMPENSATION RANGE

The base salary range for this role is shown above. At Sprinklr, base pay depends on multiple individualized factors, including experience, qualifications, job-related knowledge and skills, and geographic location. Base pay is only one part of our competitive Total Rewards package: the successful candidate may also be eligible to participate in Sprinklr’s discretionary bonus plan, commission plan, and/or equity plan, depending on role.

US-based Sprinklr employees are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees’ health, well-being, and financial protection. The US-based benefits include a 401k plan with 100% vested company contributions, flexible paid time off, holidays, generous caregiver and parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage.

Warning about Recruiting Scams : Please be vigilant for recruiting scams impersonating Sprinklr. Sprinklr will never ask you for money, to pay for equipment, or for unnecessary personal information during the interview process. Sprinklr will also never pay in Bitcoin or send email communications from our executives. Please review the Federal Trade Commission's advice to avoid these types of scams.

If you are contacted by someone whom you suspect may not be appropriately representing Sprinklr, please do not engage and block their email or phone number immediately.