Field Engineer 4

LanceSoft Inc

Windsor Locks, CT

Title: Field Engineer
Location: WINDSOR LOCKS, CT 06096
Duration: 12 Months

Pay Rate: $21.43 - $22.86/ hour on W2

Note:

Weekly Mileage: 250 - 350 Miles
Candidate(s) are NOT paid to drive to and from work. All mileage during the day to work locations are reimbursed per the standard Client's mileage.

Job Description:

As a Field Engineer, you will work in a highly directed environment.
Your assignments will include repair activities such as replaceable unit swapping, image loading, and unit testing using a detailed script.
You will also perform other non-troubleshooting duties.
Direction will be provided by script, help desk or service desk in a Next Business Day (NBD) and/or Same Business Day (SBD) service delivery environment.

Responsibilities:

PLS Support for calls such as Client Transformation Services calls, installing and servicing PCs, and PC peripherals and/or electronic equipment.
Takes service calls and performs incident specific activities as directed by Help Desk, Service Desk, or script.
May perform routine installs, moves, adds, and changes as part of a directed team, including: •
Complex desktop and laptop break fix work •

Whole unit replacement •
Simple desktop printer fixes
Load software with a script

General Job Information:

Candidate will be taking PC hardware break fix calls at various locations.
Must have reliable transportation.

Required Skills:

DELL Desktop PC
Install/Support, Expert
A+ Certification

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Vacancy posted 4 days ago

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