Business / Technical Analyst - BAU

Insight Global is seeking a CAS Legal Systems / Matter Management Specialist for a top professional services and regulatory organization. This individual will serve as a specialist-level expert responsible for the strategic health, configuration, and evolution of legal and compliance systems within a complex corporate advisory environment. The role partners closely with legal, compliance, audit, and technology leadership to solve systemic challenges, design future-state solutions, and deliver high-impact platform enhancements. The ideal candidate brings deep Onit Matter Management experience, strong process design skills, and the ability to operate autonomously while advising senior stakeholders across a distributed enterprise ecosystem. Pay for this role is between $43-$57 hourly.


Day-to-Day:
Partner with Legal, Compliance, Professional Conduct, and Audit teams to gather and validate requirements
Configure and enhance CAS platforms such as Onit and NetDocuments
Document and maintain system workflows, technical specs, and change logs in Jira and Confluence
Support system health, stability, and issue resolution across CAS platforms
Design and document future-state solutions for process and system improvements
Execute system enhancements, testing cycles, and UAT
Contribute to process optimization initiatives improving efficiency, controls, and data integrity

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:


Required Skills & Experience

Hands-on configuration experience with Onit Matter Management
3+ years experience supporting legal matter management systems
Functional understanding of legal department operations and investigatory workflows (eDiscovery, Legal Holds, Litigation prep)
Strong business process analysis and process documentation skills (as-is / to-be)
Experience translating business requirements into technical specifications
Proficiency with Jira and Confluence (workflow design, documentation, change logs)
Ability to work autonomously and advise senior stakeholders
IT background with comfort supporting application configuration and underlying databases


Nice to Have Skills & Experience

Experience with Legal Document Management Systems (LDMS) such as NetDocuments or iManage
Exposure to Salesforce Service Cloud
Working knowledge of Legal Tracker and Diligent
Familiarity with M-365, SharePoint, Monday.com
Experience working with geo-distributed internal teams and external vendors
Strong data modeling and system integration experience


Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.