GM Parts Consultant
Ross Downing Chevrolet, Inc.
Job Title
The big picture mission of this position is to optimize gross profit and customer retention as a result of your daily activities with both internal and external customers
Responsibilities
- Identify parts for repair, quote repair using pricing structures, source parts to care for customer, use selling skills,
- Track lost sales, submit special order parts, know vehicle components & systems, handle warranty & customer returns, receiving parts
- Collaborate with other departments, take initiative to solve problems, manage time effectively
Qualifications
- Demonstrate knowledge of all GM and ACDelco products, eCommerce initiatives, warranties and sales programs and promotions.
- Record parts sales through Dealer Management System [DMS].
- Work with other departments turning a part customer into a parts and service customer.
- Utilize problem solving techniques to accomplish tasks
- Organize workload consistent with established goals
Vacancy posted 2 days ago
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