Logistics Assistant

Kilcoy Global Foods

Job Description

Description:

Forward-thinking, problem-solving team member who takes initiative to maintain excellent customer service to our growing customer base. This person is responsible for coordinating logistics for our import team. This includes, but is not limited to, the purchase order entry of goods from our Australian team as well as any other suppliers, assuring on time ship dates from vendors and tracking the shipments to arrival onto US soil, thus leading into USDA inspection, clearance, and transportation to our customers.

This team member will serve the role of coordinator alongside a growing team who is doubling our business in the coming years. A great attention to detail is necessary to assure on time delivery and customer satisfaction.

Responsibilities & duties

Supporting sales staff with various tasks as assigned
Assure order accuracy and timeliness by following up with suppliers, vendors, and customers.
Tracking shipments to assure on time arrivals as well as avoidance of fees.
Filing all necessary import paperwork (ISF, TRQ) in advance of order arrival.
Order entry, update, and closure into multiple softwares
Build & Maintain relationships with Australia, vendors, and customers
Analyze and make improvements in processes to assure efficiency within the workplace
Main point of contact for inbound orders & documentation
Urgently completing orders to assure on time inventory reflected for sales team
Problem-solving when shipping or receiving problems arise, obtaining necessary information from warehouses, carriers, receivers.
Cross-training with team members to assist with additional tasks as needed

Requirements:

Protein Import knowledge
Basic warehousing knowledge
Order entry & updating
Release processing
Inbound & Outbound scheduling & planning
Copy documents
Invoicing
Demurrage & Detention tracking
Customer service
Microsoft office suite proficient
Emphasis in Microsoft Excel
Ability to communicate effectively via email and telephone
Shipment issue resolution
Inventory control
LTL & FTL knowledge
Reefer shipment & storage knowledge
International logistics operations
Other duties as assigned

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Vacancy posted 7 days ago

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