E-Commerce Customer Service Rep
$16.5 per hourCharismatic Talent
Job Description
Job Description
Job Title: E-Commerce customer service rep
Location: Hybrid (Remote with Occasional In-Person Meetings)
Type: Part-Time ( 12-20 hours a week )
Compensation: $16.50/hour
About Charismatic Talent
Charismatic Talent is a forward-thinking creative agency that empowers digital entrepreneurs and small brands to build strong online presences. We specialize in branding, content strategy, and e-commerce solutions across platforms like Shopify and Etsy.
Position Overview
We’re seeking a motivated and creative E-Commerce Customer rep to join our digital team. If you're passionate about web design, customer experience, and online retail, this is a great opportunity to gain hands-on experience and contribute meaningfully to real client projects.
Key Responsibilities
- Assist in designing and developing Shopify and Etsy storefronts
- Customize themes and templates to reflect brand identity
- Support product uploads, content updates, and storefront organization
- Collaborate on mobile responsiveness and user interface improvements
- Conduct competitor and trend research to enhance site features
- Participate in team meetings and brainstorming sessions
- Stay up to date with e-commerce and web design trends
- Provide customer support by processing orders, responding to emails and phone inquiries
- Assist with online sales and customer communications across digital platforms
- Conduct cold calls or outreach to prospective customers or partners as needed
Qualifications
- Currently pursuing a degree in Web Design, Computer Science, Digital Media, Marketing, or a related field
- Working knowledge of Shopify, Etsy, and basic web design principles (HTML/CSS is a plus)
- Familiarity with tools such as Canva, Figma, Adobe XD, or Microsoft Word
- Strong communication, organization, and time-management skills
- Creative thinker with a sharp eye for detail
- Ability to work both independently and collaboratively in a remote setting
What We Offer
- Flexible hours and hybrid work setup
- Mentorship from experienced professionals in digital and creative fields
- Real-world experience building and optimizing e-commerce platforms
- Opportunities to grow your portfolio with client-facing work
- Eligibility for school credit (documentation provided as needed)
Vacancy posted a month ago
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