Maintenance Technician I

At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.

As a Maintenance Technician at Factor you will be responsible for the general maintenance and repairs of our building, grounds, and equipment. You will ensure that the facility is maintained at a high level, general cleaning is performed in a timely manner when needed, and safety standards are upheld. 

Shift is based on business needs 

You will…

• Maintain and repair complex machinery (conveyor system, HVAC equipment, scanners, automatic doors, Dock doors, etc.)
• Maintain and repair production equipment as needed.
• Monitor equipment and perform troubleshooting for problems and breakdowns.
• Maintain and repair facilities including basic carpentry, plumbing, and electrical systems.
• Provide recommendations to repair or replace poorly functioning equipment.
• Efficiently prioritize repair schedule to ensure an uninterrupted production schedule.
• Conduct regular facility inspections.
• Assist personnel as needed. Communicate regularly with personnel to ensure that repairs and maintenance needs are met and coordinated with production schedules.
• Keep management informed of area activities and of significant concerns. Report major concerns or significant problems.

You are...

• Mechanically-inclined: you’ve always had a knack for fixing things and a natural curiosity about how things work; you enjoy taking things apart only to put them back together and are extremely comfortable handling tools and materials
• Programmatic: you’re able to identify the system component that is causing the error, as well as the options available for resolving it and completing the task.
• Bold: you’re adventurous and have a true entrepreneurial spirit; you’re not afraid to take calculated risks and constantly challenge the status quo
• Agile: you roll with the punches and don’t get overwhelmed easily; you have a track record of adapting quickly and driving results in fast-paced, hyper-growth environments
• Problem-solver: you’re a critical thinker who uses logic to identify alternatives, evaluate, and present approaches to solving complex problems while thinking in terms of contingency plans

You have...

• 1+ years general maintenance, troubleshooting, and repair experience within manufacturing/production plant
• High school diploma or GED required, some college preferred
• Qualified to handle electrical components, controls, and HVAC
• Ability to read and interpret blueprints, manuals, and schematics
• Strong mechanical and technical maintenance; able to operate power tools, PIT equipment, and service basic mechanical devices and functions safely and effectively
• Versed in GMP/TPM/LEAN/OSHA with strong continuous improvement and project management
• Exposure to ammonia, refrigeration, and/or PSM compliance systems
• Comfortable working in cold environments with some areas of facility at 40⠁F
• Efficient Microsoft Office (Excel, Word, Power Point) and Google app (Gmail, drive, sheets, etc.)
• Ability to work nights, weekends and/or holidays
• Must be able to read, write and speak English. 

You'll get...

• Competitive hourly rate, 401K company match that vests immediately upon participation
• Generous PTO and additional sick leave
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

About HelloFresh

We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers’ homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work!

At HelloFresh, we embrace diversity and inclusion. We are an equal-opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company’s commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities.

We want to adapt our processes and create a safe space that welcomes everyone so please let us know how we can accommodate our process. In case you have any accessibility requirements you can share that with us in the application form.

To learn more about what it's like working inside HelloFresh, follow us on Instagram and LinkedIn.

HelloFresh is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at:

• Europe: View email address on click.appcast.io
• APAC: View email address on click.appcast.io
• United States: View email address on click.appcast.io
• Canada: View email address on click.appcast.io