Retail Sales Associate I, Alexandria VA

Job Description

Job Description

Meet Us: King Arthur Baking Company has been sharing the joy of baking since 1790. Headquartered in Norwich, Vermont, we’re the ultimate baking resource – providing education, inspiration, and the highest quality products, all while fostering connections and community through baking. Our superior flours and mixes are available in supermarkets nationwide, and our direct-to-consumer business – website and retail stores – offers an even wider selection of specialty baking ingredients, mixes, gluten-free products, baking tools, and more. We bring baking education to millions of bakers through our cookbooks, podcast, recipe app, website, and baking school. We’re proud to be 100% employee-owned, which means everyone who works here has a real voice and a shared stake in what we do. This creates a strong sense of community built on trust, teamwork, and love of baking. As a benefit corporation, we’re committed to the best interests of all our stakeholders - employees, our local communities, our broader community of bakers, and our planet. Join us and help spread the joy of baking. King Arthur – where, as an employee-owner, your passion and ideas can truly make a difference.

The Position: The Retail Sales Associate I is responsible for delivering consistent and positive in-store customer experience by assisting customers, processing transactions, maintaining merchandise standards, and supporting daily store operations. They contribute to sales goals, operational accuracy, and store presentation. The Retail Sales Associate I may support basic sales floor leadership activities and opening or closing procedures as assigned.

The Benefits: Yes, we have the regular "stuff" - medical, dental, vision, company paid short- and long-term disability, life insurance, paid parental leave, paid time off to rest, paid holidays to have fun, a 401(k) with a company match. But here's what makes us different: 40 paid volunteer hours a year, profit sharing*, participation in the Employee Stock Ownership Plan (ESOP)* and knowing that those working with you are dedicated and engaged co-employee owners that believe in you and your extraordinary abilities to move us all forward.

The Location: Alexandria, VA; onsite daily.

The Pay: $18.57 to $19.52 per hour worked; commensurate with experience.

The Schedule: This is a year-round part-time role, working an average of 20 hours per week. Weekend and holiday availability required.

Essential Duties and Responsibilities

• Greet and acknowledge customers promptly and provide assistance throughout the shopping experience
• Assists customers in locating merchandise and providing accurate product information
• Supports the team in achieving daily and monthly sales goals
• Support store opening and closing procedures, including register functions, as assigned
• Maintains the store’s appearance through cleaning, organizing, restocking, and signage upkeep
• Communicates consistently and clearly with their retail team, shift leads, and managers
• Supports community activations and events as needed

Experience and Education

• 0-1 years of experience in a retail related field
• Flexible schedule availability including evenings and weekends.
• Basic math and cash-handling skills
• Basic computer skills and experience with point-of-sale (POS) systems

Competencies:

• Customer Focus & Service Excellence – Delivers consistent, professional service by understanding customer needs, providing accurate information, and supporting a positive in-store experience
• Communication & Team Collaboration – Communicates clearly and respectfully with customers and team members; works collaboratively to support daily operations and sales goals
• Adaptability & Accountability – Adjusts to changing priorities, follows established procedures, and takes responsibility for assigned tasks and outcomes
• Learning Agility & Receptiveness to Feedback – Learns new processes, systems, and product knowledge; applies feedback to improve performance
• Attention to Detail & Operational Accuracy – Maintains accuracy in transactions, inventory handling, store presentation, and compliance with safety and food handling standards

Success Factors

• Genuine enthusiasm for the King Arthur’s mission and products and a commitment to living our values
• Is community minded and gets involved, volunteers

Physical requirements/work environment

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical requirements

• Ability to handle, stock, and organize packaged dry food products, including lifting and carrying items of varying weights (typically up to 40 pounds), with or without assistance or adaptive equipment.
• Ability to reach, bend, stoop, and squat as needed to stock shelves and maintain product displays.
• Ability to use hands and arms to handle merchandise, operate a point-of-sale system, and use standard retail tools and equipment.
• Ability to visually identify products, labels, and pricing information, with or without corrective devices.
• Ability to communicate effectively with customers and team members.
• Ability to regularly work in an environment where food allergens may be present
• Ability to regularly touch and taste food products which may contain allergens

Work environment

• Work is performed in a retail store environment with frequent interaction with customers and coworkers.
• The environment may involve varying temperatures, background noise, and periods of high customer activity.
• The role may require working near stocked shelving, storage areas, and back-of-house spaces.
• Schedule may include weekends, evenings, and holidays based on business needs.

Safety

• Understands that safety is the responsibility of everyone at the organization
• Is responsible for providing a safe and ergonomically sound work environment, identifying unsafe conditions and correcting these conditions immediately
• Engages in safety and compliance training programs and encourage 100% team participation in same

Supervision

• N/A

Travel

• N/A

Other Duties

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Environment

• Adhere to company-wide green norms, look for ways to reduce, reuse, recycle
• Educate oneself on KAB environmental campaigns
• Strive to continually improve and implement new processes to reduce our environmental impact

It is the responsibility of every employee to contribute to a positive work environment through cooperative and professional interactions with co-workers, customers and vendors.

There's room at our table for you! Apply today.

Equal Employment Opportunity Employer

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors protected by law. King Arthur Baking provides reasonable accommodation to qualified individuals with disabilities to allow them to participate in both the application process and during employment. Such individuals are encouraged to seek accommodations to allow them to apply for a position, participate in the application process, and meet the essential functions and requirements of the position.

*Amounts vary based on achievement of financial targets. Participation based on hire date and program entry date.