Hotel General Manager

Job Description

Job Description

General Manager

Select-Service Hotel | Hagerstown, Maryland

We are seeking an experienced and hands-on General Manager to lead a select-service hotel in the Maryland market. This is an exciting opportunity to take ownership of a property entering a new phase of growth and repositioning, with a strong focus on operational excellence, team leadership, and guest experience.

The ideal candidate will be a well-rounded hotel operator who is comfortable leading day-to-day operations while also driving performance, accountability, and culture across the property.

Position Overview

The General Manager will be responsible for the overall leadership and performance of the hotel, including operations, financial results, guest satisfaction, and team development. This role requires a proactive leader who can guide a team through change, implement brand standards, and elevate the property’s positioning in the market.

Key Responsibilities

• Oversee all daily hotel operations, including front office, housekeeping, and maintenance
• Drive financial performance, including revenue growth, cost control, and profitability
• Lead, coach, and develop team members to build a strong service-driven culture
• Ensure exceptional guest experiences and maintain high satisfaction scores
• Implement and maintain brand standards and operational procedures
• Manage budgets, forecasting, and reporting to ownership
• Oversee hiring, training, scheduling, and performance management
• Partner with sales efforts to maximize occupancy and market share
• Lead property through operational transitions, improvements, or repositioning initiatives

Qualifications

• 3+ years of General Manager or Assistant General Manager experience in a hotel environment
• Strong background in select-service or limited-service hotel operations
• Proven ability to drive financial results and manage P&L performance
• Hands-on leadership style with a focus on team engagement and accountability
• Experience navigating property improvements, transitions, or brand standards is a plus
• Strong communication and organizational skills
• Ability to adapt, problem-solve, and lead in a dynamic environment

Compensation & Benefits

• Base Salary: $75,000 – $80,000
• Bonus: Performance-based bonus tied to property performance, including profitability and operational benchmarks, offering meaningful upside aligned with results (approximately 2% of net operating income)
• Full benefits package

Why This Opportunity

This role offers the chance to step into a leadership position at a property undergoing meaningful change and investment. It’s an opportunity for a driven General Manager to make a measurable impact, build a strong team, and position the hotel for long-term success.

About Gecko Hospitality & How to Apply

Gecko Hospitality is a leading hospitality recruiting firm specializing in hotel, resort, and restaurant leadership placements across the United States. We connect top talent with premier hospitality employers and support long-term career growth for hospitality professionals.

If you have experience as a Hotel General Manager, Assistant General Manager, or Operations Leader within select-service or limited-service hotels and are seeking your next opportunity in Maryland, we’d welcome the opportunity to connect.

Apply today or email your resume directly to Kelsey at View email address on ziprecruiter.com to be considered.