Medical Receptionist

Medical Receptionist

At Newport Orthopedic Institute, we take pride in bringing motion back to the lives of the patients we serve. As the largest coastal orthopedic specialty group in Orange County, NOI has established a remarkable track record of innovation and medical care that enables our providers to improve the lives of our patients. Our facilities are located in Newport Beach, Huntington Beach, San Clemente, and Irvine.

With NOI, you are given the opportunities and challenges you desire to embrace your potential and achieve your personal best every day. What you'll find here is something special – it's purposeful work done with a shared sense of community that brings us all together. We are a growing organization and have immediate openings for eager and driven professionals. Come join our world-class team of Board-Certified Physicians and professionals in Newport Beach.

The Medical Receptionist is responsible for patient intake and care. Responsibilities include, but are not limited to, greeting and registering patients, verification of insurance eligibility and benefits, payment collection and posting, scheduling appointments and answering patient questions in a professional and respectful manner. Patient empathy, data entry, and ease of handling a high volume of patients are fundamental requirements for this position.

Responsibilities:

• Greets high volume of patients with courteous, proactive, and responsive customer service
• Facilitates patient flow by notifying the clinical staff of patients' arrival, being aware of delays, and communicating with patient and clinical staff effectively
• Accurately documents patient data including demographic, billing, and insurance information during the registration process
• Verifies insurance eligibility
• Explains financial requirements to the patient or responsible parties, collect payments accordingly
• Follows appointment scheduling protocol per physician instructions
• Ensures work space, reception and patient waiting areas are neat and organized at all times
• Maintains patient confidentiality; complies with HIPAA and compliance guidelines established by the practice.
• Meets all Productivity Standards/Goals
• Performs other General Office Duties as required

Desired Qualities:

• At least 1 year of previous medical reception experience highly preferred
• Proficiency in NextGen a plus
• Strong data entry skills
• Proficient with Microsoft Office
• Ability to work in a fast-paced environment while maintaining a positive attitude

Typical Physical Demands Position requires prolonged sitting, some bending, stooping, and stretching. Good eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment is also required. Employee must have normal range of hearing and eyesight to record, prepare, and communicate appropriate reports and may need to lift up to 15 pounds.

Reasonable accommodations may be made be made to enable individuals with disabilities to perform the essential functions. We are an equal opportunity employer.

Typical Working Conditions Moderate noise. At times, a demanding office environment.

Pay Range: $21-$23 hourly depending on experience

Travel Required Yes. Ability to travel to Orange County offices to train and help with coverage