MC Resident Care Specialist - Full Time

Join Our Team of Servant Leaders

A GREAT CAREER starts with a GREAT COMPANY! Our associates answer a calling to serve seniors and their families every day. We believe in continually investing in these servant hearts; we envision them to be our future servant-centered leaders.

We've achieved GREAT PLACE TO WORK status NINE YEARS IN A ROW. We reward our associates' outstanding work and assist with career development to help fulfill their dreams! Faith Driven and Mission-Centered. Our mission "To Welcome, To Care, To Serve" derives from four primary points of view (Purpose, Passion, Platform, and Potential) which inspire our associates to recognize and celebrate one another's God-given gifts through service.

Full Benefits Package & On-Demand Pay available! This opportunity includes a full benefits package (including medical, dental, and vision insurance, 401(k) with matching, tuition reimbursement, etc, as well as on-demand pay in between paychecks!

SERVANT LEADERSHIP:

Watercrest Senior Living Group associates answer a calling to serve seniors and their families every day. They are recognized for their achievements and empowered to share their vast experience with their peers ensuring the quality of our assisted living and memory care services and the well-being of our residents. Our associates champion a culture which nurtures relationships in the interest of acting as trusted advisors. By continuously investing in these servant hearts, Watercrest Senior Living Group develops value-centered leaders who deliver personalized services.

GENERAL SUMMARY:

The MC Resident Care Specialist assures the day-to day care of our residents is provided in a sensitive, professional and effective manner. This position provides assistance to the resident in accordance with state and company regulations. The MC Resident Care Specialist will also participate in the Dining Program and Community Program to ensure the best quality of care is provided for all residents.

ESSENTIAL JOB FUNCTIONS:

• Assist residents with their personal care, activities of daily living, and activity engagement as assigned and as requested by residents
• Perform daily housekeeping tasks as assigned using established procedures and standards
• Review and participate in 24 Hour Reports, Daily Logs, Shift Cross-over Reports and Verbal Reports as needed
• Assist residents to and from scheduled programs
• Participate in resident programming when scheduled or as needed
• Promote personal choices, independence and spiritual needs
• Perform laundry duties as assigned
• Assist with cleaning and tidying of resident's rooms
• Respond to resident emergency calls
• Dispose of all resident used hygiene care products
• Report all resident changes in condition immediately to the Memory Care Director or Resident Wellness Director
• Check residents every two (2) hours or as required
• Assure that established infection control practices are maintained
• Report all hazardous conditions and equipment to the Memory Care Director
• Assure the equipment is cleaned and properly stored at the end of each shift
• Report all burned out light bulbs, exit lights, overhead lights, and emergency call lights to the supervisor as soon as possible on the day they are found.
• Report all accidents and incidents as soon as possible to your supervisor, no matter how minor
• Maintain the confidentiality of residents' personal care information
• Honor the residents' personal and property rights
• Be knowledgeable and prepared for emergency situations including disasters, fire and other emergencies
• Must in company uniform and resident ready at all times
• Performs other related essential duties as assigned

KNOWLEDGE, SKILLS AND ABILITIES:

• Able to communicate effectively with all levels of management, team members, residents, family members, vendors, referral sources and outside contacts
• Able to make independent decisions
• Must be able to communicate in a warm, friendly and caring manner
• Must possess a passion to work with and around senior citizens
• Knowledge of customer service principles and practices

EDUCATION REQUIREMENTS:

• High School Diploma or GED
• Certified Nursing Assistant/Home Health Aid preferred, but not required
• License / Certificate for Medication Assistance (if applicable) as needed per state regulations
• CPR certification / First Aid certification

EXPERIENCE REQUIREMENTS:

• Experience with seniors in a Memory Care environment preferred

PHYSICAL REQUIREMENTS:

The following physical demands are representative of those that must be met to successfully perform the essential functions of this position:

• Able to stand or walk 75% of the day
• Able to concentrate with frequent interruptions
• Able to work under stress and in emergency situations
• Able to work under conditions that require sitting, standing, walking, reaching, pulling, pushing and grasping
• Able to talk and hear effectively in order to convey messages, instructions and information to residents and team members
• Occasionally lift / carry up to 50 pounds

OCCUPATIONAL EXPOSURE / PERSONAL PROTECTIVE EQUIPMENT:

• Work in all areas of the community
• Subject to reactions from dust, disinfectants and cleaning chemicals and may be exposed to infectious waste, diseases and other conditions
• Required to use personal protective equipment and supplies to prevent burns, falls, and infection and follow safety policies and procedures
• Personal protective equipment includes infection control kit, rubber gloves and non-slip shoes
• Subject to infectious diseases, substances and odors
• Follow Safety Policy & Procedures