Program Assistant II

Program Assistant II

Join the University of South Dakota Business Office as a Program Assistant II and make a direct impact on the student experience. In this role, you will support critical business operations by processing student refunds, tuition adjustments, batch payments and charges, collections activities, and 1098-T tax reporting updates while ensuring accuracy, compliance, and excellent service. We are looking for a motivated professional who enjoys problem-solving, working with financial data, and helping others. As a trusted resource for students, parents, faculty, and staff, you will provide high-quality customer service, answer questions, and help navigate a variety of student account processes. If you are organized, detail-oriented, and committed to delivering exceptional support, we encourage you to apply.

Key Responsibilities:

• Student Account & Accounts Receivable Operations
• Customer Service & Student Support
• 1098-T Tax Reporting Support

Preferred Qualifications:

• Associate degree in accounting, business, finance, or related field, or an equivalent combination of education and experience.
• Experience working with financial transactions, accounting processes, accounts receivable, or customer service.
• Strong analytical and problem-solving abilities.
• Excellent attention to detail and accuracy.

Work Authorization: Employee must be authorized to work in the United States. This position is not eligible for sponsorship.

Advertised Salary: Starting pay: $23.56; Based on experience and internal equity

Working Conditions:

• Cognitive Requirements: Analyzing, Intense Customer Interaction, Memory, Pace-fast, Perform calculations, Reading, Reasoning, Verbal Communication
• Protective Clothing/Equipment: None
• Physical Requirements: Fine Finger Manipulation (keyboarding, pipefitting, bench work, etc), Sitting for sustained periods of time
• Sensory Requirements: Speaking, Vision (With and without corrective lenses)
• Working Environment: Office Environment

Documents Needed to Apply:

1. Resume
2. Cover Letter
3. Other
4. Reference List