IT Helpdesk Analyst

IDR Healthcare

IDR is seeking an IT Helpdesk Support Technician to join one of our top clients in St. Joseph, MI. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview for the IT Helpdesk Support Technician:
Our client is looking for a driven individual that is willing to learn and grow from within a large company. The right candidate will have a college bachelor's degree in any field but a firm interest and/or background in IT. This role will require excellent soft skills and will be focused on customer service. In this position you will be internal support for over 700 locations across the country. This will consist of password resets, network troubleshooting, printer/network installs, basic end user connectivity and software support. This will be on a team of around 15 - 20 other Level 1 Helpdesk Technicians. Senior managers like to promote from within and this is the first place they look - there is plenty of potential for upward advancement!

Required Skills for the IT Helpdesk Support Technician :

1+ years of experience within an IT Support role (Network/Hardware)
Customer-service oriented mindset - Excellent Communication Skills is a must!
Proficient experience with Microsoft Office 365
Basic Troubleshooting skills (IE: Password Resets, printer installs & troubleshooting, end user connectivity support, network troubleshooting, etc.)
Bachelor's Degree

What's in it for you?

Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more!
Opportunity to get in with an industry leading organization
Close-knit and team-oriented culture

Why IDR?

20+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Dedicated Engagement Manager who is committed to you and your success
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

#LI-Onsite

Apply

Vacancy posted 4 days ago

Similar jobs that could be interesting for youBased on the IT Helpdesk Analyst in Michigan vacancy

Helpdesk Analyst
$44.58k - $62.84k
...or any other characteristic protected by law. Description The Helpdesk Analyst provides first-point-of-contact to end users, resolving... ...assists with analyzing and reporting of end user issues to the IT Team, participates in IT projects and initiatives, and provides...
Suggested
Full time
WEST MICHIGAN COMMUNITY MENTAL HEALTH SYSTEM
Ludington, MI
4 days ago
IT Help Desk Specialist
Job Summary The Client Services Engineer (CSE) is part of RTS's first line of service in providing exceptional remote technical support to clients. The role involves troubleshooting, problem resolution, and documentation of incidents, ensuring consistent excellence in ...
Suggested
For contractors
Local area
Remote work
Monday to Friday
Flexible hours
Shift work
Weekend work
Rehmann
Lansing, MI
3 days ago
IT Help Desk Technician
$17.43 - $20.5 per hour
As a Certified Community Behavioral Health Clinic, CNS Healthcare's mission is to serve the people of our communities. Our Help Desk Technicians are highly valued by all staff as our technical wizards. We are seeking learning‑oriented candidates who are resourceful and...
Suggested
Hourly pay
Temporary work
Work at office
Local area
Remote work
CNS Healthcare
Pontiac, MI
2 days ago
IT Help Desk Specialist
...Reports To: Director of Operations Support Great People. Build Better Systems. BathWorks is looking for a dependable and service-focused IT Help Desk Specialist to provide onsite technical support across the organization. This role will manage IT requests, troubleshoot...
Suggested
Full time
Local area
Monday to Friday
BathWorks of Michigan
Byron Center, MI
1 day ago
IT Service Desk Technician
$16 - $22 per hour
One of TEKsystems clients is looking for multiple qualified candidates to support their IT department's Helpdesk Team. These roles are high paced and our client is looking for candidates that can handle the high volume of calls. This is also a great opportunity for someone...
Suggested
Contract work
Temporary work
TEKsystems
Grand Rapids, MI
2 days ago
IT Help Desk Technician
...Position Purpose At Wightman, we rely on our IT systems to help us create the solutions for our teams, clients, and partners. We are... ...through diagnostic techniques and pertinent questions Manage Helpdesk ticket system Install, change, and repair computer hardware and...
Work at office
Remote work
Wightman & Associates
Kalamazoo, MI
2 days ago
Remote IT Help Desk Specialist
...phone, email, or chat, ensuring prompt resolution, and maintaining documentation of support procedures. The ideal candidate has proven IT support experience, strong problem-solving skills, and familiarity with common software applications. This position offers the...
Remote work
Kids Creek Childrens Clinic
Traverse City, MI
3 days ago
IT Help Desk Specialist
...with end user. This position exists to ensure that as RTS dynamically pursues business growth and success at the rapid pace that the IT industry (and our clients) demands, we are doing so in such a way that consistently maintains or grows our level of excellence in the...
Remote work
Monday to Friday
Flexible hours
Shift work
Weekend work
Rehmann Technology Solutions, LLC
Lansing, MI
2 days ago
Frontline IT Help Desk Specialist
...Mcnaughton-mckay Electric Co is seeking an IT Help Desk Support, Tier 1, to serve as the primary support for internal customers. This role is critical for delivering professional service and solving technical issues efficiently to keep employees productive. The ideal...
McNaughton-McKay
Madison Heights, MI
1 day ago
IT Desktop Support Technician
$22 per hour
...gaining an opportunity with an organization that could prosper your IT career from a small amount of experience to wherever your IT... ...individuals who are looking to grow within their company.* *Previous Helpdesk or Desktop Support or PC Technician experience is preferred. IT...
Permanent employment
Contract work
Temporary work
Internship
Local area
Immediate start
Day shift
TEKsystems
Flint, MI
19 hours ago
Entry-Level IT Help Desk Technician — Growth & Relocation
$50k - $55k
...in Petoskey, MI, offering a salary of $50,000 to $55,000 plus benefits. This entry-level position is perfect for IT professionals with 1-3 years of helpdesk experience, focusing on technical support for clients. Responsibilities include answering help desk requests, providing...
Remote work
Relocation
#twiceasnice Recruiting
Gaylord, MI
3 days ago
IT Help Desk Technician
...who enjoys solving everyday technology problems, communicating clearly, and delivering great service. You'll work alongside our senior IT staff in a Microsoft 365 / Windows environment and grow your skills supporting a busy, multi-site workforce. Duties and...
Remote work
PRIORITY WASTE RESOURCES LLC
Clinton, MI
3 days ago
IT Desktop Support Technician
$18 - $25 per hour
...clients is looking for multiple qualified candidates to support their IT department's Desktop Support team. This is a great... ...individuals who are looking to grow within their company. Previous Helpdesk or Desktop Support or PC Technician experience is preferred. IT...
Permanent employment
Contract work
Temporary work
Local area
Immediate start
Day shift
TEKsystems
Kalamazoo, MI
4 days ago
Business Technical Analyst
$72.7k
Company : enGen Job Description : JOB SUMMARY This role supports one or more technical aspects of the application product life cycle, within a sub-product scope. You will collaborate with customers to understand capability needs, gather project specifications, create...
Full time
For contractors
Work at office
Local area
Remote work
Highmark Health
Michigan
11 hours ago
IT Desktop Support Technician
$22 per hour
...gaining an opportunity with an organization that could prosper your IT career from a small amount of experience to wherever your IT... ...individuals who are looking to grow within their company. Previous Helpdesk or Desktop Support or PC Technician experience is preferred. IT...
Permanent employment
Contract work
Temporary work
Internship
Local area
Immediate start
Day shift
TEKsystems
Flint, MI
19 hours ago
Decision Support Analyst
$68.4k
...exempted experience requirements effective August 2016) Preferred ~ Experience and demonstrated proficiency as a Decision Support Analyst or equivalent training and experience in a business or clinical environment with direct responsibility for applying technology...
For contractors
Work at office
Local area
Highmark Health
Lansing, MI
19 hours ago
Information Technology Support Technician
Job Category : Administration Requisition Number : INFOR001045 Posted : July 22, 2026 Full-Time Locations Showing 1 location Crystal Falls, MI 49920, USA Description WHAT WE OFFER. Medical, dental, vision, and life insurance. Paid vacation, paid holidays, and paid sick...
Full time
emergemarket.com
Lansing, MI
2 days ago
IT Support Analyst
$19 - $20 per hour
Overview Blue Chip Talent, in partnership with a leading automotive technology organization, is seeking a skilled Technical Support Specialist . This role is responsible for supporting system installations, resolving technical issues, and escalating complex problems. The...
Full time
Work at office
Blue Chip Talent
Ann Arbor, MI
2 days ago
Technical Support Specialist
...5pm $27-35/hr W2 (paid weekly with benefits available during contract period if needed) To analyze, recommend and support the use of IT services and systems for assigned departments and/or facilities in support of corporate and local business objectives. Provide on-site...
Weekly pay
Permanent employment
Contract work
Local area
Remote work
Addison Group
Sagola, MI
4 days ago
Clinical Support Technician
Computed Tomography Technologist Under the direction of the Radiology Operations Manager, the Computed Tomography (CT) Technologist utilizes CT scanners to create cross-section images for medical analysis. The CT Technologist interprets physicians scanning instructions...
Shift work
Aya Healthcare
Wyoming, MI
4 days ago
Technical Support Specialist
Tier 1 Support Specialist Overview We are seeking Tier 1 Support Specialists in our Portland, MI Midwest Regional office. The successful candidate will be responsible for providing exceptional service, telephone, chat and email support to our partnering school districts...
Work at office
Local area
SOURCE 4 SOLUTIONS LLC
Portland, MI
1 day ago
Service Desk Representative
Job Description The Service Desk Representative will answer, evaluate, and prioritize incoming telephone, voice mail, e‑mail, and in‑person requests for assistance from end users experiencing problems with hardware, software, networking, and other computer‑related technologies...
Atos
Flint, MI
1 day ago
Help Desk Technician II
...customer service to attain the highest degree of customer satisfaction. What you’ll be doing: First-level support for end-users for IT issues including workstation break/fix, error resolution, endpoint security management (e.g., antivirus and anti‑malware issues). Manages...
Full time
Work at office
Park Place Technologies
Grand Rapids, MI
2 days ago
Game Support Technician
Gaming Support Tech Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers...
Local area
Immediate start
Flexible hours
Shift work
Night shift
Weekend work
Dave & Buster
Livonia, MI
3 days ago
Technical Analyst
$110k
...Maximus is seeking a qualified Technical Analyst for one or more current and upcoming Child Support system modernization projects. The qualified candidate will support large-system implementation efforts in the Child Support public-sector domain and may be assigned to...
Contract work
For subcontractor
Local area
Remote work
MAXIMUS
Lansing, MI
3 days ago
Help Desk Technician (L1)
$50k - $55k
...not available Relocation assistance is available Help Desk Technician (L1) Description Common Angle , a growing managed IT services provider, is seeking a Help Desk Technician (Level 1) to join its team in Petoskey, MI. This is an excellent opportunity for...
Full time
Immediate start
Remote work
Relocation package
#twiceasnice Recruiting
Petoskey, MI
3 days ago
Contact Center Technical Support Representative
...dedicated and should possess the below qualities: Must be 18 years and older High school Diploma/GED 1–2 years of technical support or IT helpdesk experience in a contact center. Strong knowledge of operating systems, browsers, and common software. Excellent communication and...
Full time
Temporary work
Casual work
Work at office
Local area
Remote work
MCI Careers
Garden City, MI
1 day ago
Desktop Support Analyst
$22 - $25 per hour
...experience — talk with your recruiter to learn more. Base pay range $22.00/hr - $25.00/hr Insight Global is seeking a Desktop Support Analyst to support a financial services client. *This is an urgent backfill opening. Please only apply if you're able to start ASAP.*...
Hourly pay
Contract work
Immediate start
Remote work
Insight Global
Southfield, MI
2 days ago
Service Desk Technician
$18 per hour
...MI. Fully remote. Compensation Pay range: $18.00 - $18.00/hr. Skills & Qualifications Help desk Help desk support IT Experience Intermediate Level Benefits (for temporary role) ~ Medical, dental & vision ~ Critical Illness, Accident, and Hospital...
Contract work
Temporary work
Remote work
TEKsystems
Lansing, MI
19 hours ago
Help Desk Specialist
...Qualifications • 18+ years of age with valid government ID and ability to pass background check. • 1-3 years of experience in IT support, help desk, or technical support role. • Knowledge of Windows operating systems, networking basics, and common software application...
Work at office
Remote work
The Medical Team
Livonia, MI
12 hours ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to IT Helpdesk Analyst. Be the first to apply!