IT Program Manager

IT Program Manager


Location: Chandler, Arizona (Hybrid)

Duration: 12 months

Role Overview

We are seeking an IT Program Manager to serve as an Internal Cloud Demand Manager. This role is responsible for managing the end-to-end demand intake, evaluation, normalization, and prioritization for Internal Cloud Platform services. The successful candidate will produce accurate demand forecasts and align demand with platform capacity, funding models, and delivery constraints. This position owns the demand management process, intake criteria, and reporting cadence.

Key Responsibilities

• Analyze intake requests for internal cloud platform services.
• Model the capacity impacts of new and existing demand.
• Maintain and prioritize the demand backlog.
• Integrate demand data into planning, governance, and financial management workflows.
• Manage the end-to-end process for demand intake, evaluation, and prioritization.
• Develop and produce accurate demand forecasts.
• Align service demand with platform capacity, funding models, and delivery constraints.

Required Qualifications

Experience:

• 4-5 years of experience managing demand intake, prioritization, or portfolio planning for shared technology services.
• Experience working with finance, governance, and platform teams to translate demand into plans.

Technical Skills:

• Strong analytical skills with experience modeling capacity constraints, utilization, and delivery trade-offs.
• Familiarity with cloud or infrastructure consumption patterns.
• Experience with Agile tools such as Jira.
• Knowledge of Application Capacity Management.

Preferred Qualifications

• ITIL Demand or Financial Management certification.
• 5-7+ years supporting infrastructure or cloud portfolio management.
• Experience with capacity planning tools or service portfolio platforms.
• Exposure to virtualization or platform capacity modeling.

Work Environment

This is a hybrid position requiring three days onsite per week in Chandler, AZ. Only local candidates will be considered.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

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