Sales Administrator

Sales Administrator

The Sales Administrator plays a key role in streamlining the sales process by managing administrative tasks, supporting internal stakeholders, and maintaining accurate sales and customer data. This position allows the sales team to focus on revenue-generating activities by handling essential operational and coordination functions.

The ideal candidate is detail-oriented, thrives in a fast-paced environment, and has a strong understanding of sales administration procedures and customer relationship management (CRM) systems.

This is an on-site position based at our Ashburn, VA corporate office.

Responsibilities

• Provide day-to-day administrative support to the sales team, including preparing sales reports and maintaining accurate sales records
• Process sales orders to ensure timely and accurate fulfillment
• Ensure each purchase order number is correctly linked to its corresponding quote number
• Pull reports from the CRM system as needed or upon request
• Maintain and update customer databases and sales documentation to ensure accuracy and easy accessibility
• Use the Cisco CCW-R quoting tool to generate quotes for Cisco Smartnet warranties and renewals
• Maintain strict confidentiality of all sensitive and proprietary information
• Coordinate with purchasing, accounting, and sales teams to process RMAs (Return Merchandise Authorizations) and credit notes
• Search for bids using the provided bidders list and generate reports for the sales team
• Foster effective communication and collaboration with department heads, managers, colleagues, and customers
• Communicate clearly and professionally, presenting ideas and reporting information concisely
• Manage personal workflow efficiently, proactively resolving issues and seeking guidance when needed
• Consistently adhere to company policies, procedures, and standards of conduct
• Demonstrate reliability by meeting attendance and punctuality expectations
• Comply with all safety and security protocols to maintain a safe working environment
• Perform other duties as assigned to support team and organizational objective.

Qualifications / Skills / Knowledge

• High school diploma or GED required
• Minimum of one year of proven experience as a Sales Administrator or Sales Support role
• Proficiency in CRM software and Microsoft Office Suite (Excel, Word, PowerPoint)
• Strong organizational and multitasking skills
• Ability to work under tight deadlines

What Sets You Apart

• Degree in Business Management, Business Administration or related field
• Experience with Oracle NetSuite CRM
• Certification in Marketing, Sales or a related discipline

DSI Tech is a Cisco Partner, generating over $228 million in revenue annually. We are an expanding company that has been providing IT solutions and services since 1991, with headquarters in the Washington, D.C. metro area. At DSI Tech, we pride ourselves on our culture based on credibility, capability, customer service, and commitment to our talented workforce and customers. We are excited to help accelerate your career development and growth!

DSI Tech offers a range of employee benefits, including a 401(k) plan with a 3% company match, medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance, paid time off (PTO), and 9.5 company-paid holidays. We are committed to ensuring employee satisfaction through our benefits program and fostering a friendly, team-based culture.

DSI Tech is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability, or any other characteristic protected by law.