Logistics coordinator

We are seeking a detail-oriented and proactive Logistics Coordinator to support our growing after-sales and parts logistics operations in the US. In this role, you will be the operational backbone of our supply chain, ensuring the timely and cost-effective movement of parts and materials from international suppliers and US warehouses to our service network. You will work closely with our global headquarters, third-party logistics (3PL) providers, and local service partners to maintain high service levels and compliance. Key Responsibilities: 1. Import & Export Operations Coordination: Coordinate daily international shipping activities, including ocean freight and air freight for parts and accessories. Prepare and verify shipping documents (Commercial Invoice, Packing List, Bill of Lading, etc.) to ensure accuracy and compliance with US customs regulations. Liaise with customs brokers to facilitate smooth customs clearance and resolve any hold-ups or inquiries promptly. Act as the primary point of contact for local and international logistics service providers (freight forwarders, trucking companies, warehousing partners). Monitor carrier performance regarding on-time delivery, transit times, and freight costs. Request and compare freight quotes to optimize shipping costs while maintaining service quality. 3. Inventory & Distribution Support: Track incoming and outgoing shipments to ensure visibility across the supply chain. Coordinate with US warehouses and distribution centers to schedule deliveries and manage inventory replenishment for service partners. Assist in resolving logistics discrepancies, such as damaged goods, short shipments, or lost packages. 4. Data Analysis & Reporting: Maintain accurate logistics records and update tracking systems with real-time shipment status. Generate regular reports on logistics KPIs (e.g., transit time, freight spend, on-time delivery rate) for management review. Identify operational bottlenecks and propose continuous improvement initiatives. 5. Compliance & Regulatory Support: Stay updated on US import/export regulations, trade compliance policies, and customs requirements to ensure all activities are fully compliant. Collaborate with the headquarters supply chain team to align US logistics practices with global standards. Qualifications: Education: Bachelor’s degree in International Logistics, Supply Chain Management, Business Administration, or related field. Experience: 2–4 years of experience in international logistics, freight forwarding, or supply chain coordination. Experience in the automotive industry or with EV brands is highly preferred. Technical Skills: Familiarity with Incoterms, US customs clearance processes, and documentation requirements. Proficiency in Microsoft Office (Excel is a must) and experience with ERP or TMS (Transportation Management System) software. Language: Fluency in English (written and spoken) is required. Mandarin Chinese proficiency is a strong plus for coordinating with HQ in China. Strong problem-solving skills with the ability to handle urgent logistics issues calmly. Excellent communication skills with the ability to coordinate effectively between internal teams, external vendors, and HQ. High attention to detail and organizational skills. Ability to work in a fast-paced, cross-cultural environment. #J-18808-Ljbffr