Sales Consultant

Lithia & Driveway began in 1946 in Ashland, Oregon, and has grown to become one of the nation’s fastest-growing automotive retailers, currently ranked 124 on the Fortune 500 (NYSE: LAD). With over 300 stores representing more than 50 brands across the US, UK, and Canada, the company supports more than 27,000 employees. Lithia & Driveway is fueled by its mission of “Growth Powered by People,” adhering to core values like personal ownership, constant improvement, and earning customers for life. The company prides itself on a high-performance culture focused on enhancing the customer experience through innovation and exceptional service. Lithia & Driveway is an equal opportunity employer, committed to diversity and inclusion.

This full-time, on-site Sales Consultant role is based in Troy, MI. In this position, you will engage with customers to understand their needs and offer tailored automotive solutions. Responsibilities include assisting customers in selecting vehicles, providing product consultations, ensuring customer satisfaction, and developing long-term client relationships. You will collaborate with internal teams to deliver a seamless and exceptional customer experience.

• Proficiency in Sales Consulting and offering tailored solutions
• Commitment to Customer Satisfaction and Customer Service excellence
• Exceptional Communication skills and ability to build trust with clients
• Experience in Consulting and focusing on customer needs
• Ability to work effectively in a fast-paced, on-site retail environment
• Self-motivated with a passion for providing outstanding customer experiences
• Previous experience in automotive sales or retail is an advantage
• High school diploma or equivalent; further education or training is preferred