Quality Assurance & Customer Experience Analyst
$20 - $25 per hourASM Research, An Accenture Federal Services Company
ASM Research, An Accenture Federal Services Company, is seeking a Quality Assurance Specialist in Sacramento, California. The role involves monitoring customer interactions, analyzing feedback, and providing actionable insights to improve service quality. Candidates should have 2-5 years of experience in quality assurance and the ability to obtain ITIL certification within six months. This position offers a salary range of $20.00 to $25.00 per hour based on qualifications and experience. #J-18808-Ljbffr ASM Research, An Accenture Federal Services Company
- ...technology modernization programs with its Intelligent Workplace, Customer Experience (CX), Managed Devices, Cybersecurity and Public Safety,... ...functionally to resolve issues Develop and enforce billing quality standards Track and report KPIs including billing accuracy...SuggestedWork experience placementLocal areaRemote workFlexible hours
- ...Job Description Summary Asset Management Analyst position is designed to execute enhanced... ...of our national account sales team and customer base. The primary goal of the National Accounts... ...analysis to provide a better customer experience and to support growth initiatives and...SuggestedFull timeTemporary workLocal areaFlexible hours
- ...JOB OVERVIEW: The Quality Control Analyst I is responsible for performing routine QC testing of the... ...with Manufacturing and Quality Assurance departments. DUTIES AND RESPONSIBILITIES... ...policy. KNOWLEDGE, SKILLS AND EXPERIENCE: Bachelor's degree in relevant field...SuggestedWork experience placementWork at office
- ...time Management and Program Analyst position within Primary Care... ...Division. Oversee performance and quality assurance of one or more sections... ...may qualify based on your experience and/or education as described... ...structure, policies and procedures; customer service skills; clear verbal...SuggestedPermanent employmentFull timePart timeSeasonal workWork at officeLocal areaRemote workTrial periodRelocation packageMonday to Friday
- ...scenarios based on business requirements, ensuring alignment with quality standards. Conduct functional, regression, data verification,... ...stability and functionality. Qualifications 6+ years of experience as a QA, with a strong background in User Acceptance Testing,...Suggested
- Responsibilities The Senior Billing Quality Analyst serves as a critical control point across the Opportunity-to-Cash (O2C) lifecycle, ensuring... ...Administration or related field, or equivalent work experience Experience auditing contracts, pricing, and billing terms...Work experience placementLocal areaRemote workFlexible hours
$31 - $36 per hour
Beckman Coulter Diagnostics is looking for a QC Analyst 1 in West Sacramento, CA. The role involves final product testing and collaboration... ...degree in a science field and at least 2 years of QC testing experience. The job also offers hourly compensation of $31.00 to $36.00,...Hourly pay- An established industry player is seeking a Quality Control Analyst I to join their dynamic team. This role involves performing routine QC testing... ..., and collaborate closely with Manufacturing and Quality Assurance departments. If you are passionate about quality control...
- ...and defect documentation. Collaborate closely with developers, analysts, and stakeholders. We are a company committed to creating... ...Workforce Privacy Policy: Skills and Requirements 2+ years of QA experience working with large-scale data preferably in Teradata but...
$31 - $36 per hour
QC Analyst 1 - Beckman Coulter Diagnostics (West Sacramento, CA) Responsible for final product testing and release, supporting continuous... ...Bachelor’s degree in a science field with 2+ years’ experience in manufacturing or QC testing. Experience in a laboratory setting...Hourly payWork at office$5,189 - $6,701 per month
...Duties Under the direction of the Crime Analyst Supervisor, the Crime Analyst (CA) II provides... ...records obtained. The CA II conducts quality control reviews of 10% of background... ...II also assists with developing Quality Assurance Unit processing procedures, workload tracking...Permanent employmentFull timeTemporary workWork at officeRemote workMonday to FridayFlexible hoursShift work$60k
...mission success for our customers. Joining Maximus means... ...is remote. The Risk, Quality, and Performance Analyst serves as the Risk, Quality... ...transparency. Conduct quality assurance reviews of operational... ...field. ~5+ years of experience in quality assurance,...Contract workRemote work$22 - $24 per hour
Vitu, Inc. is seeking a Client Service Quality Analyst I for their Sacramento office. In this role, you will evaluate agent interactions... .... The ideal candidate has at least one year of Quality Assurance experience and strong skills in communication and process management....Hourly payWork at office$22 - $24 per hour
Client Service Quality Analyst I (Onsite - Sacramento, CA) Posted Monday, June 22, 2026 at 7:00 AM | Expires Thursday,... ...projects as assigned. Minimum Qualifications and Experience Required 1+ years Quality Assurance experience OR 2 years work experience. Must possess...Hourly payWork experience placementLocal areaFlexible hours- ...testing on large-scale data environments utilizing Teradata and Microsoft BI tools. Candidates should possess over 2 years of QA experience and familiarity with documentation practices. The role involves validating BI reports and ensuring accurate data reporting. The company...
$5,189 - $6,701 per month
The California Department of Justice is seeking a Crime Analyst II to join the Bureau of Firearms in Sacramento County. The successful candidate will conduct quality control reviews and train new analysts. This hybrid position offers various benefits, including paid holidays...Permanent employmentFull timeWork at office- NWN in Rancho Cordova is looking for a Senior Operations Quality Analyst dedicated to ensuring billing accuracy, compliance, and operational... ...Administration or a related field and possess auditing experience, particularly in MSP or SaaS environments. NWN offers a comprehensive...Remote job
- ...validate invoices, conduct audits, and develop standards for billing quality, leveraging advanced analytical skills and a collaborative... ...will have an Associate's Degree in Business Administration, experience in auditing, and familiarity with ERP or billing systems. Join...Remote job
- A leading technology firm in California is seeking an Accounting Analyst to support large-scale payroll and workforce management system implementations. The role requires 3+ years of experience in accounting or payroll analysis and expertise in systems like Workday and...
- The California Lottery is seeking a Business Analyst to identify needs for complex systems. This role involves collaboration on technology... .... Candidates need a Bachelor's degree in a related field and experience in business analysis. A resume and Statement of Qualifications...
- Lumecg is seeking an experienced Business Solutions Analyst in Sacramento, CA to support California State government IT projects. This... .... Candidates must have at least five years of relevant experience, strong communication skills, and hold a bachelor's degree in...Contract work
- ...Consulting Group is seeking an experienced Business Solutions Analyst (BSA) to support a California State government client focused... ...business analysis, QA/UAT testing, and stakeholder engagement experience. Position Overview The Business Solutions Analyst will support...Contract workRemote work
- xFusion Technologies is looking for a professional based in Rancho Cordova, California, to be involved in the design, development, testing, and integration of applications. The candidate will work closely with stakeholders to gather requirements, produce use cases, and ...
$5,189 - $6,701 per month
...the direction of the Applicant and Record Quality Services Branch (ARQSB), Record Quality... ...Services Manager (SSM) I, the Crime Analyst (CA) II works independently, or with other... ...through your Applicant Account at All Experience and Education relating to the Minimum Qualifications...Permanent employmentFull timeTemporary workWork at officeRemote workMonday to FridayShift workDay shift- ...emphasis on automation, performance, and quality. Our team works across industries,... ...professionals for the IT Business Systems Analyst role. Role Overview This lead position... ...broad knowledge of the M365 platform and experience rolling out features across multiple business...Currently hiringWork at office
$80k - $85k
...Title: Investigative Analyst Location: Sacramento, CA Security Clearance: Public... ...employees bring a wide range of skills, experiences and perspectives to the critical government... ...our commitment to our employees, to our customers, and to our communities. Join KACE and...Permanent employmentWork experience placementLocal areaWeekend work$107.9k
...learning, and workforce programs. Responsibilities As a Senior HR Analyst, you will help business stewards and their operational level... ...interfaces, gaps, variances, inconsistencies, and user experiences. Identify opportunities for improvement, streamlining, cost reduction...For contractorsLocal areaRelocation packageFlexible hours$64k - $103k
...opportunity for a Conflicts Analyst II. This position could be based... ...Identify and support all customer service needs. Other duties... ...Qualifications Knowledge, Experience and Education: ~ Bachelor... ...for delivering the highest-quality legal advice and for our...Temporary workWork at officeRemote workFlexible hours$45 - $50 per hour
...Workday Analyst We have a contract to hire opportunity for a Workday Analyst. This role will be hybrid with some work onsite in... ...be a contract to hire position. The ideal candidate will have experience working alongside our business partners to work through technical...Hourly payContract workWork from homeFlexible hours$78k - $92k
...U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges...For contractorsH1bLocal area
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Quality Assurance & Customer Experience Analyst. Be the first to apply!
- quality reviewer Sacramento, CA
- quality improvement rn Sacramento, CA
- quality lead Sacramento, CA
- quality intern Sacramento, CA
- water quality Sacramento, CA
- quality facilitator Sacramento, CA
- quality management nurse Sacramento, CA
- quality improvement nurse Sacramento, CA
- rn quality Sacramento, CA
- quality equipment Sacramento, CA

