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Quality Assurance & Customer Experience Analyst

$20 - $25 per hour

ASM Research, An Accenture Federal Services Company

ASM Research, An Accenture Federal Services Company, is seeking a Quality Assurance Specialist in Sacramento, California. The role involves monitoring customer interactions, analyzing feedback, and providing actionable insights to improve service quality. Candidates should have 2-5 years of experience in quality assurance and the ability to obtain ITIL certification within six months. This position offers a salary range of $20.00 to $25.00 per hour based on qualifications and experience. #J-18808-Ljbffr ASM Research, An Accenture Federal Services Company

Vacancy posted 3 days ago
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