Sales Manager

Wirth Law Office is hiring a Sales Manager in Tulsa. People call our firm on the worst day of their lives. A custody fight. A criminal charge. A divorce. Most of them call two or three firms before they decide who to trust. Your job is to make sure the people who should hire us actually do, and that nobody gets lost in the gap between the first call and the signed agreement. You will run our sales team, including intake and consultants, the people who answer those calls and work the web leads for all eight of our Oklahoma offices. You will coach them, measure what converts, and fix what does not. You will also manage our networking and referral employee who spends real time outside the building, building referral relationships with other attorneys, community partners, and local businesses who send people our way. This is not a legal job. No law degree, no legal background needed. What you need is to be steady with people in hard conversations, organized enough to run a follow-up system that actually gets followed, and competitive enough to care about the number at the end of the month. We opened in 2010, and we have been growing ever since. This position is new. You will not inherit somebody else's broken process. You will build the one we use. Responsibilities: Lead and coach the intake and sales team, currently 5 specialists, on inbound calls, web leads, and follow-up Own the number that matters: first contact to signed client, reported weekly Build the follow-up cadence so no lead goes cold, then hold the team to it Track and report intake metrics including contact rate, consultation set rate, consultation show rate, signed case rate, and source of lead Listen to calls, run practice sessions, and raise the standard on how the team talks to people in crisis Build referral relationships with attorneys, community organizations, and local businesses across our eight office markets Work with attorneys and office managers so the handoff from intake to the case team is clean and fast Hire, train, and grow the intake team as volume grows Report to the PLA Qualifications: A track record of hitting sales or conversion targets in any industry Experience leading or coaching people, or a clear case that you are ready to start Steady on the phone with people who are upset, scared, or angry Organized. You keep a pipeline current without anyone asking Comfortable with numbers and CRM data. We use Zoho Able to work in our Tulsa office [schedule, e.g., Monday through Friday] Legal industry experience is not required and will not beat sales ability Compensation: $55,000 - $60,000 plus bonus

• Lead and coach the intake and sales team, currently 5 specialists, on inbound calls, web leads, and follow-up • Own the number that matters: first contact to signed client, reported weekly • Build the follow-up cadence so no lead goes cold, then hold the team to it • Track and report intake metrics including contact rate, consultation set rate, consultation show rate, signed case rate, and source of lead • Listen to calls, run practice sessions, and raise the standard on how the team talks to people in crisis • Build referral relationships with attorneys, community organizations, and local businesses across our eight office markets • Work with attorneys and office managers so the handoff from intake to the case team is clean and fast • Hire, train, and grow the intake team as volume grows • Report to the PLA

Compensation:
$55,000-$60,000 per year