Hybrid/Remote Customer Service Representative French Bilingual

Work From Home 2 days a week after 90 days of in office training & 3 days in office. We are not a Call Center! We are the industry leader in administering advertising compliance and incentive programs! Benefits include medical, dental, vision, life insurance, 401(k), paid vacation and sick time! In business since 1917, we have many team members at all levels with 10, 20 and 30+ year's tenure at ACB! Position Summary Our customer service representatives are responsible for providing outstanding customer service to clients and customers via telephone and email; and processing claims by comparing them to client requirements. We ensure compliance with client program specifications and ACB policies and procedures. Typical day as a Customer Service Representative Research and resolve client inquiries and communications to ensure clients receive timely, efficient and accurate service Audit advertising or Incentive claims Answer incoming calls - We are not a call center! Call volume is light! What are we looking for Must be fluent in French and English Coachable and a curiosity to learn Ability to work in a fast-paced environment Basic computer knowledge High School Diploma or equivalent certificate What can you expect from us Knowledgeable, encouraging, supporting and present leadership Fun and friendly work environment #J-18808-Ljbffr