Post Market Surveillance Manager

In this role you are responsible for overseeing post-market surveillance processes, enhancing reporting systems, managing team talent, designing training programs, conducting quality assurance assessments, leading process improvement efforts, applying statistical methods, implementing best practices, and investigating moderate product complaints to ensure regulatory compliance and drive continuous improvement. Responsibilities Oversees the implementation of post-market surveillance processes, ensures adherence to predefined parameters and standards, and ensures operations are conducted within established guidelines, contributing to efficiency and consistency in outcomes. Reviews reporting systems to track and analyze execution progress and enhances reporting tools and procedures to ensure timely and accurate reporting, enabling effective oversight of ongoing tasks and initiatives. Manages talent across the team, driving employee selection, performance management, compensation management, career development, and ensuring effective operational management. Designs comprehensive training programs on regulatory compliance, adverse event reporting, product complaint handling, risk management, recall management, quality management systems, documentation, and continuous improvement initiatives. Oversees meticulous quality assurance assessments on developed communication tools and ensures their accuracy in reporting and effectiveness in generating response plans to maintain regulatory compliance and address post-market surveillance concerns. Develops team management action plans, reviews progress, ensures timely completion and designs systematic tracking mechanisms to evaluate effectiveness, facilitating continuous improvement initiatives within the organization. Oversees medium to large scale process improvement efforts, coordinates analysis, design, and implementation phases to enhance operational efficiency and align with organizational objectives. Qualifications Bachelor's / Master's Degree in Mechanical Engineering, Industrial Engineering, Science or equivalent. 5+ years of experience with Bachelor's in areas such as post-market surveillance operations, medical device, quality assurance, quality control, clinical research or equivalent. 5+ years of experience in leading teams with direct and indirect reports in complex matrix organizations and delivering on organizational objectives. You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Office/Remote position. Physical and Cognitive Requirements You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Office/Remote position. Additional Information US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work‑authorized visa, now or in the future. Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Cambridge MA, Bothell WA, Reedsville PA, Plymouth MN, San Diego CA. Compensation & Benefits The pay range for this position in Cambridge, MA is $134,000 to $186,000 Annually. The pay range for this position in Bothell, WA is $134,000 to $186,000 Annually. The pay range for this position in Reedsville, PA is $120,000 to $170,000 Annually. The pay range for this position in Plymouth, MN is $126,000 to $175,000 Annually. The pay range for this position in San Diego, CA is $134,000 to $186,000 Annually. The actual base pay offered may vary within the posted ranges depending on multiple factors including job‑related knowledge/skills, experience, business needs, geographical location, and internal equity. In addition, other compensation, such as an annual incentive bonus, sales commission or long‑term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Equal Employment Opportunity Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug‑free workplace. #J-18808-Ljbffr Philips