Front Desk Associate
$20 per hourCity Personnel
Job Description
Job Description
Are you a detail-oriented, customer-first professional who thrives in a dynamic showroom environment? A local pump supply company is looking for a Front Desk Associate to join their team and deliver exceptional support.
This role is a perfect match for a dependable individual who values clear communication, handles parts and equipment inquiries with ease, and wants to make a positive impact on our contractor relationships and walk-in counter operations.Compensation:
Hourly Rate: $20.00, with overtime opportunities available
Key Responsibilities of the Front Desk Associate:
Front Desk Greeting: Welcome walk-in clients, contractors, and visitors with a friendly and professional demeanor, acting as the primary face of the branch.
Counter & Retail Sales: Assist customers with product selection, answer questions regarding water system and pump components, and provide accurate pricing details.
Inbound Communications: Manage a steady flow of phone calls and emails, answering general inquiries and routing technical questions to the appropriate internal specialists.
Order Processing: Securely process retail transactions, handling cash, credit cards, and customer account charges through the point-of-sale (POS) system.
Showroom Support: Maintain the organization and cleanliness of the front desk and display areas, ensuring marketing materials and product catalogs remain stocked.
Administrative Operations: Track incoming orders, manage physical and digital filing, and assist the local team with basic administrative tasks.
Qualifications of the Front Desk Associate:
Experience: Previous experience in retail sales, front desk reception, or customer support is required; a background or familiarity with plumbing, hardware, or industrial supplies is highly preferred.
Efficiency: A proven ability to multitask effectively, balancing counter sales with administrative workflows while maintaining sharp attention to detail.
Technical Savvy: Comfortable utilizing retail POS systems, multi-line phone networks, and standard computer applications.
Professionalism: A positive, dependable attitude paired with strong interpersonal and communication skills.
Local Presence: Reliable ability to commute to our facility located in Northern RI.
Submit your resume today for immediate consideration!
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Please Note: City Personnel offers extended interview hours from 7 am-7 pm upon request
Join a Top Workplace in Rhode Island!
Recognized as one of The Providence Journal’s Top Workplaces , City Personnel, Inc. is your trusted local recruitment partner based in Providence, RI. For 20 years, we’ve been connecting top talent with leading companies right here in Rhode Island and Southern Massachusetts.
At City Personnel, we don’t just match talent with opportunity. We invest in your growth and well-being. When you work with us, you’ll enjoy:
Dedicated Career Coaching to help you with resumes, interviews, and career planning.
Referral Program that rewards you for helping others find great opportunities.
Temp Employee Benefits: Paid Sick, Holiday Pay, Health Insurance, Weekly Pay
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