Plumbing Service Technician

Job Description

Job Description

2 Sons Plumbing | Full-Time | Year-Round Work | No After-Hours On-Call

Are You an A-Player Looking for Your Next Opportunity?

2 Sons Plumbing is growing, and we’re looking for experienced Plumbing Service Technicians who want more than just another plumbing job.

We want motivated, dependable professionals who take pride in their craft, know how to communicate with customers, and want to be part of a high-performing team where great work, strong results, and personal growth are recognized and rewarded.

If you’re an experienced service plumber who knows how to diagnose problems, build trust with customers, present solutions, and deliver an exceptional experience from start to finish, we want to talk to you.

Why Join 2 Sons?

At 2 Sons Plumbing, we believe top performers deserve the opportunity to earn more, grow more, and build a real career.

We provide the systems, training, support, and opportunities you need to succeed. You bring the experience, professionalism, drive, and commitment to delivering a true 5-Star customer experience.

What you can expect:

• Competitive commission + bonus compensation structure
• Full-time, year-round work
• No after-hours or on-call rotation
• 40-hour schedules
• Overtime opportunities
• Company-provided training and continued development
• Career advancement and leadership opportunities
• Company vehicle and equipment based on position and experience
• Professional office, dispatch, and leadership support
• A performance-driven environment where strong results are recognized
• A company committed to delivering a true 5-Star experience to every customer

What You'll Do

As a Plumbing Service Technician, you’ll serve residential, multifamily, and light commercial customers throughout our service area. You’ll be trusted to diagnose plumbing problems, educate customers, provide solutions, and complete high-quality repairs and replacements.

Your responsibilities will include:

• Diagnose plumbing and drain problems and identify the best solutions.
• Troubleshoot complex plumbing issues and determine appropriate repair or replacement options.
• Repair and replace water, waste, and vent piping systems.
• Clear clogged drains and diagnose drainage problems.
• Repair and replace faucets, toilets, valves, disposals, fixtures, and other plumbing components.
• Diagnose and repair water heaters and hot-water systems.
• Locate and repair water leaks.
• Perform plumbing inspections and preventative maintenance.
• Clearly explain findings and provide customers with repair and replacement options.
• Help customers make informed decisions without pressure.
• Complete accurate service notes, job documentation, photos, and material records.
• Maintain a clean, organized company vehicle and properly care for company tools and equipment.
• Follow applicable plumbing codes, safety standards, and company procedures.
• Leave every customer and property better than you found it.

Who We're Looking For

This isn't an entry-level position. We're looking for experienced service professionals who are ready to perform at a high level.

Our ideal candidate has:

• 3+ years of residential plumbing service experience — required
• Strong diagnostic and troubleshooting abilities
• Experience completing residential plumbing repairs and replacements
• Excellent communication and customer-service skills
• The ability to confidently explain findings and present multiple solutions
• A professional appearance and attitude
• Strong attention to detail and pride in workmanship
• The ability to manage service calls independently and efficiently
• Comfort using tablets, mobile applications, and electronic service-management systems
• A valid driver's license and acceptable driving record
• The ability to lift and carry up to 50 pounds
• The ability to work safely in crawl spaces, attics, mechanical rooms, and outdoor environments
• Dependability, accountability, and a strong work ethic
• A team-first mentality and willingness to continue learning and improving

A plumbing license is preferred. Licensing requirements may vary depending on experience, position level, and assigned job responsibilities.

The Kind of Person Who Thrives Here

You'll fit in well at 2 Sons if you:

Take ownership. You do what you say you're going to do and take responsibility for your results.

Love solving problems. You don't just identify what's wrong—you find solutions.

Know how to communicate. You can turn a complicated plumbing problem into something a homeowner can easily understand.

Care about the customer experience. Technical ability matters, but so does how customers feel about the service they received.

Want to win. You're motivated by goals, results, growth, and being part of a successful team.

Stay coachable. No matter how experienced you are, you believe there is always another level to reach.

Schedule

• Full-time
• 40-hour workweek based on assigned schedule
• 2 Sons Plumbing operates 7 days per week
• Overtime opportunities may be available
• NO AFTER-HOURS ON-CALL

Ready for Your Next Move?

If you're an experienced Plumbing Service Technician who takes pride in your work and wants an opportunity where your skill, performance, and professionalism can directly impact your success, we'd like to meet you.