Systems Administrator II

Role Overview As a System Administrator II, you will help support and improve the core systems and services our employees use every day. You will work across identity, collaboration tools, office networking, and remote access technologies to deliver a secure, reliable, and seamless employee experience. This role blends operational support with project work, troubleshooting across platforms in a fast‑paced environment. You will support key systems such as Okta, Slack, Google Workspace, Microsoft 365, and remote access solutions like VPN and ZTNA. What You’ll Do Support and administer core enterprise systems and collaboration platforms across the business Manage day‑to‑day administration of Okta or a similar identity platform, including user provisioning, access changes, group management, and login troubleshooting Support collaboration tools including Slack, Google Workspace, Microsoft 365, and related business applications Help maintain secure access controls, MFA, and other identity and access management best practices Support office network services and remote access tools, including Wi‑Fi, VPN, and ZTNA solutions Troubleshoot employee issues across identity, collaboration tools, network connectivity, and remote access Perform regular maintenance, upgrades, patching, and configuration changes across managed platforms Create and maintain documentation, runbooks, and knowledge base content Contribute to projects that improve reliability, user experience, and operational efficiency Work within a sprint‑based planning model while balancing project work and day‑to‑day support needs Participate in an on‑call rotation as needed What You’ll Bring 3+ years of experience in systems administration, IT operations, or enterprise application support Hands‑on experience with Okta or a similar identity and access management platform Experience supporting collaboration tools such as Slack, Google Workspace, and Microsoft 365 Experience supporting enterprise networking and remote access solutions, including VPN and/or ZTNA Strong troubleshooting and problem‑solving skills Experience with user lifecycle management, SSO, MFA, and access management processes Strong organizational skills and the ability to manage multiple priorities Strong written and verbal communication skills Ability to work cross‑functionally with IT, Security, and business stakeholders Willingness to participate in an on‑call rotation Compensation & Benefits Base salary range: $84,000—$105,000 USD. Additional benefits include equity for all employees, comprehensive health and wellness benefits, a flexible hybrid work model, robust time‑off policies, and other perks such as daily free lunch and commuting cost coverage. The role may also qualify for discretionary bonuses, incentives, and Restricted Stock Units (RSUs). Equal Employment Opportunity CarGurus strives to be a place where people can bring the ultimate expression of themselves and their potential. We do not discriminate based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We foster an inclusive environment and encourage applicants to apply even if they don’t meet every listed qualification. #J-18808-Ljbffr