Head of Enterprise Contact Center Excellence

Jobleads-US

Mayo Clinic in Rochester, MN is seeking a senior leader to guide the Enterprise Contact Center of Excellence in a hybrid role within 100 miles of a Mayo Clinic campus.

You will drive the vision, governance, and performance of enterprise contact center and customer engagement capabilities, partner with Digital and IT, and advise executive leadership on strategic priorities, investments, and transformation.

#J-18808-Ljbffr Jobleads-US

Apply

Vacancy posted 2 hours ago

Similar jobs that could be interesting for youBased on the Head of Enterprise Contact Center Excellence in Rochester, MN vacancy

Retail Department Coordinator
$16 - $16.5 per hour
...four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods... ..., and working as a team. Ensures an excellent customer experience by engaging and... ...program and may change from time to time. Contact your TJX representative for more information...
Suggested
Hourly pay
Temporary work
Local area
Home office
Flexible hours
Night shift
The TJX Companies , Inc.
Rochester, MN
2 days ago
Chief Operating Officer (COO)
...the organization. The successful candidate will be tasked with putting the company's strategy into practice, ensuring operational excellence, and maintaining the brand's promise across all markets. This role requires a leader with a proven track record in multi-unit,...
Suggested
Contract work
Confidential
Rochester, MN
3 days ago
Retail Department Coordinator
$16 - $16.5 per hour
...four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods... ...\n Responsible for promoting an excellent customer experience. Oversees a team of... ...program and may change from time to time. Contact your TJX representative for more information...
Suggested
Hourly pay
Temporary work
Local area
Home office
Flexible hours
Night shift
TJX Companies
Rochester, MN
18 days ago
Senior Director-MCL Operations
...responsible for logistics, customer service, specimen operations, and inventory.MCL Operations is highly regarded as the benchmark for excellence within the reference laboratory industry. MCL goes to market as a differentiated provider and leans heavily on the efficacy of...
Suggested
Remote work
Flexible hours
Mayo Clinic
Rochester, MN
5 hours ago
Operations Associate - Part Time
$18 - $23 per hour
...Qualifications/Experience ~1-2 years of experience in a similar role or in a retail, hospitality, or client-focused environment ~ Excellent organizational and time management skills ~ Quick learner with the ability to absorb and communicate product knowledge ~...
Suggested
Hourly pay
Full time
Part time
Flexible hours
Shift work
Night shift
Weekend work
Sephora.com
Rochester, MN
a month ago
Head of Care Management Operations
$105.06k - $157.64k
...and advance priorities. This role drives excellence and innovation through teamwork,... ...Mayo Clinic’s strategic priorities and enterprise goals. Additional responsibilities include... ...processes that create a coordinated, patient-centered experience—from the moment of arrival...
Full time
Flexible hours
Mayo Clinic
Rochester, MN
4 days ago
Director of Operations
...leadership roles within youth development organizations ~ A knack for leading staff and handling challenging situations with grace ~ Excellent communication skills – both spoken and written. ~ Ability to stand, sit, and move around for extended periods (we're active and...
Local area
Boys & Girls Clubs of America
Rochester, MN
1 day ago
Senior Director of Operations
$25k
...experience (preferred)Passion for Chick-fil-A's values - Strive for Excellence, Serve Others First, Show You CareDuties include the below:... ...facility cleanliness.Be a Food Safety Ambassador in your work center and on your Director on Duty shifts.Participate in Safe Daily Critical...
Work at office
Flexible hours
Shift work
Night shift
Chick-fil-A
Rochester, MN
3 days ago
Director Of Operations
...Director of Operations (8-15 Years Experience) About the Opportunity We are seeking an experienced operations leader who excels at creating order, improving processes, and driving consistent performance across a service-based business. This is a high-impact role...
WizeHire
Rochester, MN
5 days ago
Head of Operations & Business Management
$85k - $105k
...Opportunity We are seeking an experienced operations leader who excels at creating order, improving processes, and driving consistent... ...into our culture We pair modern systems with a grounded, client‑centered approach. Your Core Responsibilities Operational Leadership &...
Full time
Work at office
Rochester Area Chamber of Commerce
Rochester, MN
2 days ago
Operations Specialist - Supply Chain Management
...oriented responses.The Operations Specialist acts as a primary contact for triaging SCM-related inquiries and issues, escalating and... ...must provide evidence of the following skills:Customer Service Excellence: Proven ability to deliver high-quality service and build...
Flexible hours
Mayo Clinic
Rochester, MN
5 hours ago
Manager - Business Development - Partnerships
...industry, entrepreneurial and investor contacts to serve as a resource for business development... ...issues and relationships. Must possess excellent verbal and written communication skills... ...: experience with an academic medical center or equivalent setting; mergers and...
Contract work
Flexible hours
Mayo Clinic
Rochester, MN
3 days ago
Senior Director - Business Development - Partnerships
...development of a network of industry, entrepreneurial and investor contacts to serve as a resource for business development and/or... ...and intra-organizational issues and relationships. Must possess excellent verbal and written communication skills with the ability to interact...
Contract work
Flexible hours
Mayo Clinic
Rochester, MN
3 days ago
Senior Manager Business Development - Diagnostics
...industry, entrepreneurial and investor contacts to serve as a resource for business development... ...issues and relationships. Must possess excellent verbal and written communication skills... ...: experience with an academic medical center or equivalent setting; mergers and...
Contract work
Flexible hours
Mayo Clinic
Rochester, MN
3 days ago
Part-Time Operations Specialist
$17 per hour
...assembly facilities, has an excellent and immediate opening for an... ...Specialist at the Mayo Civic Center. The Operations Specialist is... ...This will include initiating contact with guests within 10 feet --... ...position are described under the headings above. They may be subject to...
Hourly pay
Part time
Work experience placement
Immediate start
Flexible hours
ASM Global
Rochester, MN
1 day ago
Executive Director-Business Operations
...and partners closely with the Chief Financial Officer (CFO) and Enterprise Finance leadership.  Serves as a principal advisor on the... ...confidentiality in handling sensitive donor and financial information. Excellent interpersonal and leadership skills, including the ability to...
Flexible hours
Mayo Clinic
Rochester, MN
4 days ago
Pharmacy Department Manager
$75 - $85.4 per hour
...Ability to communicate effectively both orally and in writing. Excellent interpersonal skills, especially related to health care... ...balance, scanner, calculator, telephone, fax, and copier Contacts: Has daily contact with general public, suppliers and vendors...
Hourly pay
Work experience placement
Work at office
Local area
Hy-Vee, Inc.
Rochester, MN
a month ago
Pharmacy Department Manager
$124.8k - $187.2k
...Communicate effectively both orally and in writing with customers, staff, healthcare colleagues, and regulatory agencies. Demonstrate excellent interpersonal skills, especially in healthcare settings. Apply in-depth knowledge of pharmacy computer applications including...
Work experience placement
Shift work
Hy-Vee
Rochester, MN
20 days ago
Department Manager
Applicants must be mature and self motivated Must be willing to work 2 evenings a week, and every other Saturday Must be able to set, fill and maintain merchandise plan-o-grams Must have the ability to work in a fast-paced environment Previous retail experience is preferred...
Flexible hours
Afternoon shift
Hobby Lobby
Rochester, MN
4 days ago
Operations Supervisor, Supply Chain Management
...computer, communication, project management, and team building skills. Experience with a variety of computer systems (Access, Word, Excel, PowerPoint, Outlook, Lawson AP/MM modules, Oracle, etc.) is preferred.Authorization to work and remain in the United States, without...
Permanent employment
Flexible hours
Mayo Clinic
Rochester, MN
1 day ago
Pathways Operations Manager Intern - Summer 2027
$135k - $162k
...embedded within a state-of-the-art Fulfillment Center, Sort Center, Delivery Station, or... ...working together to achieve operational excellence. Your site leadership team will mentor... ...you’re applying in isn’t listed, please contact your Recruiting Partner. The starting...
Full time
Summer work
Internship
Summer internship
Immediate start
Amazon
Rochester, MN
2 days ago
Business/Finance Manager
$100k - $200k
.... We exist to help our family, friends and community enjoy life at every stage! So, if you are looking for an opportunity with excellent career growth while working for a company that is always growing and training their team members, then apply here as a Business/Finance...
Temporary work
Local area
Flexible hours
Tom Kadlec Honda
Rochester, MN
12 days ago
Senior Director of Global Operations & Logistics
...leader to oversee logistics, customer service, specimen operations and inventory. The role requires strategic oversight, operational excellence, and cross-functional collaboration across Mayo Clinic sites. The Sr. Director-Operations-MCL leads planning, budgeting, and...
Jobleads-US
Rochester, MN
2 days ago
Desk Operations Specialist - Multiple Departments Multiple Openings
$21.55 - $30.22 per hour
...'s visit by: • Serving as a direct contact and resource to the patient • Preparing... ...requiring multi-tasking, such as a call center, administrative/physician's office,... .... Additional Qualifications : • Excellent communication and interpersonal skills...
Full time
Work at office
Visa sponsorship
Monday to Friday
Flexible hours
Shift work
Rotating shift
Weekend work
Afternoon shift
Mayo Clinic
Rochester, MN
more than 2 months ago
Area Property Manager
...Responsibility (AOR). This role is responsible for driving operational excellence, leading and mentoring on-site teams, and ensuring strong... ...portfolio to review KPIs and goals Act as a point of contact for emergency situations and ensure timely and effective resolution...
Casual work
Local area
Monday to Friday
Weis Builders
Rochester, MN
3 days ago
Loan Operations Specialist
...Required Skills and Competencies: Minimum of three years in Loan Operations. College degree in a business-related field. Excellent written and verbal communication skills for effective interaction with internal and external clients. Strong ability to...
gpac
Rochester, MN
4 days ago
Area Manager 2026 - Texas (Recent and Upcoming Graduates)
$63.6k
...located within one of Amazon’s fulfillment centers, sort centers, delivery stations or... ...communication skills, both verbal and written • Excellent customer service and interpersonal... ...you’re applying in isn’t listed, please contact your Recruiting Partner. Our...
Hourly pay
Full time
Work at office
Relocation package
Shift work
Night shift
Amazon
Rochester, MN
1 day ago
Frozen Department Manager
$18 - $22.5 per hour
...and C.A.R.S. reordering system Financial Responsibility: Responsible for company assets, including equipment and merchandise. Contacts: Daily contact with customers, employees, suppliers/vendors, and the general public. Occasional contact with local, federal or...
Hourly pay
Work experience placement
Local area
Hy-Vee
Rochester, MN
1 day ago
Facilities Operations Supervisor
$82.91k - $124.47k
...with strong leadership, team building, and problem-solving skills. Must be able to work collaboratively with multiple disciplines. Excellent organizational, interpersonal, written, and oral communication skills are required. Demonstrated ability to influence others....
Full time
Work at office
Flexible hours
Mayo Foundation for Medical Education and Research
Rochester, MN
2 days ago
Pharmacy Operations Manager
$22.5 - $31 per hour
...government agencies. Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy... ...Communicates with pharmacy team, relaying messages from the support center or other key emails as required. Participates in key store/...
Hourly pay
Full time
Work experience placement
Local area
Flexible hours
Afternoon shift
Walgreens
Rochester, MN
2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Head of Enterprise Contact Center Excellence. Be the first to apply!