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Strategic Customer Care Center Leader

Hawaiian Electric Company

Hawaiian Electric is hiring a Manager Supervisor for the P Customer Relations division to lead the customer care and support center across Oahu, Maui, and Hawaii Island. You will drive operational Excellence, develop high‑performing teams and implement QA programs to meet Service Level goals, forecast staffing needs, and manage performance metrics including call efficiency and turnover. The role requires 5–7 years of supervision in a customer assistance setting and 3–5 years in customer #J-18808-Ljbffr

Vacancy posted 4 days ago
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