Surgery Scheduler - Cardiology/Pulmonology

Why Work For Nebraska Methodist Health System?

At Nebraska Methodist Health System, we focus on providing exceptional care to the communities we serve and people we employ. We call it The Meaning of Care a culture that has and will continue to set us apart. It's helping families grow by making each delivery special, conveying a difficult diagnosis with a compassionate touch, going above and beyond for a patient's needs, or giving a high five when a patient beats a disease or conquers a personal health challenge. We offer competitive pay, excellent benefits and a great work environment where all employees are valued! Most importantly, our employees are part of a team that makes a real difference in the communities we live and work in.

Job Summary

Location: Methodist Physicians Clinic - HealthWest Address: 16120 W Dodge Rd. - Omaha, NE Work Schedule: Monday through Friday, hours are 7:45am - 4:15pm with flexibility to be 8:30am - 5pm if needed Schedules patient appointments for Cardiology, Pulmonology, and Diagnostic Imaging. Coordinates surgical procedures and provides patient instruction regarding all procedures. Answers incoming calls. Works closely with clinical staff and providers to ensure efficient and patient-friendly workflow while providing quality care. Checks in appointments, which includes updating patient demographic and insurance information.

Responsibilities

Essential Job Functions

• Schedules cases and pre-registers patients interacting closely with surgeons, surgeon's office staff, anesthesia and pre-surgery nurses.
• Schedules cases correctly and coordinates according to scheduling guidelines.
• Follows up with physician and/or physician office staff with scheduling conflicts, issues, concerns.
• Ensures necessary equipment, lab, and devices are reserved for each individual patients surgery.
• Completes appropriate order sets to include patient consent for surgical procedure.
• Follows scheduling guidelines when scheduling cases with attention to block schedule parameters.
• Calculates necessary room time by using physician case time data and turnover time standards.
• Enters appropriate scheduling information into physician's calendar.
• Provides accurate diagnosis codes and procedure codes for scheduled procedure.
• Requests and sets up access to EMMI for patients to view video for thyroid and parathyroid surgeries.
• Informs patient and family of all surgery information including details of where and when to report for surgical procedure.
• Reviews schedules in advance and revises as necessary to prevent error and reduce risk.
• Communicates with appropriate parties to make schedule adjustments to ensure efficiency and prevent any unforeseen circumstance that may occur.
• Coordinates multi-surgeon cases.
• Demonstrates ability to identify opportunities for and give individualized customer service/patient care according to customer/patient needs.
• Checks for appropriate resource scheduling.
• Reviews and prepares surgery schedule on a daily basis.
• Reports issues/concerns as necessary.
• Maintains competence in required skill sets.
• Enters patient surgical procedure into the electronic medical record.
• Performs telephone triage to determine patient needs by documenting patient's needs to appropriate staff and advising patient on appropriate instructions.
• On a daily basis promotes positive work environment and teamwork.
• Builds collegial relationships with other peers across the Surgical Services.
• Maintains professional appearance, behavior and work environment.
• Returns scheduling calls promptly and courteously.
• Is responsible for maintaining department productivity measures and being actively engaged in the day to day process.

Job Description

Job Requirements

• Education: High School Diploma or General Educational Development (G.E.D.) required. Post-secondary education/training in healthcare, or business operations preferred.
• Experience: Minimum of 1-3 years in patient scheduling, insurance registration, or patient care delivery required. Prior Surgical Technologist or Medical Assistant experience preferred.
• License/Certifications: American Heart Association Basic Life Support (BLS) preferred.
• Skills/Knowledge/Abilities: Pleasant personality and courteous manner imperative.

Physical Requirements

• Weight Demands: Light Work - Exerting up to 20 pounds of force.
• Physical Activity
• Not necessary for the position (0%): Climbing, Crawling, Kneeling
• Occasionally Performed (1%-33%): Balancing, Carrying, Crouching, Distinguish colors, Lifting, Pulling/Pushing, Standing, Stooping/bending, Twisting, Walking
• Frequently Performed (34%-66%): Grasping, Reaching
• Constantly Performed (67%-100%): Fingering/Touching, Hearing, Keyboarding/typing, Repetitive Motions, Seeing/Visual, Sitting, Speaking/talking

Job Hazards

• Not Related: Chemical agents (Toxic, Corrosive, Flammable, Latex), Biological agents (primary air born and blood born viruses) (Jobs with Patient contact) (BBF), Physical hazards (noise, temperature, lighting, wet floors, outdoors, sharps) (more than ordinary office environment), Equipment/Machinery/Tools, Explosives (pressurized gas), Electrical Shock/Static, Radiation Alpha, Beta and Gamma (particles such as X-ray, Cat Scan, Gamma Knife, etc), Radiation Non-Ionizing (Ultraviolet, visible light, infrared and microwaves that causes injuries to tissue or thermal or photochemical means), Mechanical moving parts/vibrations

About Methodist

Nebraska Methodist Health System is made up of four hospitals in Nebraska and southwest Iowa, more than 30 clinic locations, a nursing and allied health college, and a medical supply distributorship and central laundry facility. From the day Methodist Hospital was chartered in 1891, service to our communities has been a top priority. Financial assistance, health education, outreach to our diverse communities and populations, and other community benefit activities have always been central to our mission.

Nebraska Methodist Health System is an Affirmative Action/Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other classification protected by Federal, state or local law.