Epic Security and Access Analyst II

Job Title: Epic Security and Access Analyst II Hiring Department: Dell Medical School Location: Austin, TX Weekly Scheduled Hours: 40 FLSA Status: Exempt from FLSA Earliest Start Date: Immediately Position Duration: Expected to Continue Purpose The Epic Security and Access Analyst II is responsible for the administration, optimization, and support of Epic security access and role‑based configurations across clinical and business systems. This role ensures appropriate access provisioning, role design integrity, and compliance with HIPAA, organizational policies, and Epic security standards while serving as a key operational contributor and escalation resource. Responsibilities Support Epic provisioning and deprovisioning workflows for user access Process onboarding, transfer, and offboarding access requests in alignment with Human Resources and compliance requirements Assign roles, security classes, and user templates based on job function Ensure timely and accurate request fulfillment in accordance with established service level agreements (SLAs) Maintain and update Epic security roles, profiles, and templates Assist in role design and standardization efforts Validate alignment between security roles and organizational structure Identify opportunities to improve role efficiency and compliance Assist with audits and compliance reviews related to Epic access Review audit reports to identify inappropriate or excessive access Document findings and support remediation activities Ensure adherence to HIPAA, internal policies, and regulatory requirements Troubleshoot Epic access and security issues impacting users and workflows Investigate root causes of access problems and implement solutions Collaborate with application, IT, and IAM teams for issue resolution Escalate complex issues to senior analysts as appropriate Participate in Epic upgrade and testing activities impacting security Validate access roles and configurations in non‑production and production environments Support change control processes and system updates Document changes and ensure system integrity Maintain security documentation and standards for Epic environments Update procedures, job aids, and process documentation Ensure documentation supports audit readiness and operational continuity Promote adherence to established security governance practices Collaborate with IAM and operational teams to ensure aligned access management processes Work closely with Human Resources, Compliance, and clinical teams on access needs Support cross‑functional workflows related to identity lifecycle management Contribute to process improvements and standardization initiatives Participate in periodic access recertification and compliance campaigns Support emergency access provisioning and downtime procedures Assist with testing new Epic modules or enhancements impacting security Provide guidance and informal coaching to Analyst I team members Support after‑hours upgrades or critical incident response as needed Adhere to internal controls and reporting structure Perform related duties as assigned Knowledge, Skills, and Abilities Functional/Technical Skills Applies Epic security concepts such as user roles, security classes, and access templates Utilizes ticketing and access management systems effectively Learns system functionality and workflows quickly Demonstrates working knowledge of Epic security administration principles Attention to Detail Reviews access requests thoroughly before processing Detects discrepancies in user permissions and security assignments Maintains precise documentation and audit records Problem Solving Identifies causes of access issues and resolves them efficiently Escalates issues appropriately when they exceed scope or authority Applies troubleshooting techniques systematically to resolve security and access concerns Informing Communicates clearly with users regarding access requests and status updates Documents processes, procedures, and changes effectively Provides timely updates to stakeholders and team members Learning on the Fly Adapts to Epic updates, security enhancements, and new workflows Seeks knowledge to improve technical and operational skills Applies newly acquired knowledge to daily responsibilities Peer Relationships Collaborates effectively across technical, operational, and clinical teams Maintains positive working relationships with stakeholders and colleagues Supports team objectives and shared organizational goals Required Qualifications Bachelor's degree in Information Technology, Health Informatics, Business, or a related field Three years of experience supporting Epic security administration or access provisioning Experience working in a healthcare or highly regulated environment Familiarity with Identity and Access Management (IAM) systems and compliance frameworks Experience supporting user provisioning, role assignments, and access management processes Knowledge of security governance, compliance, and audit requirements Preferred Qualifications Bachelor's degree in Information Technology, Health Informatics, Business, or a related field Four years of experience supporting Epic security administration or access provisioning Experience working in a healthcare or highly regulated environment Familiarity with Identity and Access Management (IAM) systems and compliance frameworks Experience supporting Epic security role design, maintenance, and optimization Experience supporting audit readiness and compliance activities Licenses/Registrations/Certifications Required None Preferred Epic Security Certification (or obtained within six months of hire) CompTIA Security+ Certified Identity and Access Manager (CIAM) or similar certification ITIL Foundation Certification Salary Range $70,000 + depending on qualifications Working Conditions Standard office environment and equipment Repetitive use of a keyboard and computer May be required to support after‑hours upgrades, system maintenance, or critical incidents May be exposed to occupational hazards such as communicable diseases, blood borne pathogens, ionizing and non‑ionizing radiation, hazardous medications, and disoriented or combative patients #J-18808-Ljbffr Phase2 Technology