Coordinator, Research (Entry Level)

The Role in Brief The Coordinator supports the Research Department by connecting partners to our team of experts, ensuring processes run smoothly, and meeting key deadlines. This position may be based in Washington, D.C. Primary Responsibilities Act as an internal and external liaison for EAB Research Strategically maintain 5+ Research Advisory Expert executives' calendars Collaborate across teams and divisions to provide high-quality, seamless customer service Support key moments in Expert executives' workstreams including presentation follow-up, survey collection, and virtual event support Work with operations team to manage schedules, content, speakers, session notes and materials, and all continuous training work in Research Play a key role in supporting and assisting with the onboarding process for new department hires Help ensure accurate tracking of partner interactions and data integrity for Research Advisory Expert Executives Collaborate with team managers on department communications Make recommendations on best practices for process improvements to help operationalize efficiencies across the Research department Manage other administrative duties and special projects as needed Basic Qualifications Excellent academic record Bachelor's Degree Must possess at least two of the following: Customer service experience Experience working in a team environment Experience in an office setting Leadership experience Ideal Qualifications Ability to work independently and autonomously Proven ability to meet and exceed internal and external customer expectations Proven ability to manage and troubleshoot basic technology platforms Attention to detail Solution-focused problem solving Experience developing personal organization tactics to meet business goals Proven experience managing multiple, competing priorities simultaneously Discretion with sensitive material and communications Interest in and willingness to experiment with AI tools to improve operational efficiency, streamline workflows, and support continuous process improvement Experience with Excel Commitment to embracing a continual learning environment and contributing to a dynamic and welcoming culture of fairness, authenticity, and belonging in support of EAB's mission, values, and aspirations. Compensation The anticipated starting salary for this role is $40,000 per year. Benefits Consistent with our belief that our employees are our most valuable resource, EAB offers a competitive and inclusive benefits package. Our benefits currently include: Medical, dental, and vision insurance plans; dependents and domestic partners eligible 20+ days of PTO annually, in addition to paid firm and floating holidays Daytime leave policy for community service and flextime for fitness activities (up to 10 hours per month each) 401(k) retirement savings plan with annual discretionary company matching contribution Health savings account, healthcare and dependent care flexible spending account, and pre-tax commuter plans Employee assistance program with counseling services and resources available to all employees and immediate family Wellness programs including gym discounts, incentives to promote healthy living, and family access to the leading app for sleep, meditation, and relaxation Fertility treatment coverage and adoption or surrogacy assistance Paid parental leave with phase back to work program for birthing and non-birthing parents Access to milk shipping service to support nursing employees during business travel Discounted pet health insurance coverage for dog and cat family members Company-provided life, AD&D, and disability insurance Financial wellness resources and membership in a robust employee discount program Access to employee resource groups, merit-based advancement, and dynamic professional growth opportunities Benefits kick in day one; learn more at eab.com/careers/benefits. This opening is not eligible for visa sponsorship at this time; EAB will thus consider candidates who possess U.S. work authorization that does not require employment-based visa sponsorship now or in the future. Equal Opportunity Employer To that end, EAB is an Equal Opportunity Employer, and we make employment decisions on the basis of qualifications, merit and business need. We don't discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non‑disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. #J-18808-Ljbffr EAB