Greeter/Service Advisor Trainee

Automotive Greeter

The Ed Napleton Automotive Group is looking for our next Automotive Greeter. Located at Napleton's Lexus of Milwaukee, the Automotive Greeter is responsible for greeting and assisting customers, moving dealer inventory, and picking up and delivering customer vehicles before and after service.

Take advantage of this rare opportunity to join one of the country's largest and most successful automotive dealership groups.

The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity.

What We Offer:

• Top compensation plans!
• Family Owned and Operated 90+ years in business!
• Medical, Dental, Vision Insurance, 401k
• Paid Vacation and Sick Time
• Paid Training
• Discounts on products, services, and vehicles
• Fantastic Growth Opportunities

Job Responsibilities:

• Greet incoming guests and continue to provide best-in-class customer service to customers and employees alike.
• Respond to incoming phone calls and delegate as needed using the phone system.
• Communicate with callers in a professional, friendly, and efficient manner, striving to minimize the amount of time spent on hold.
• Coordinate appointments for our customers.
• Assign customers to Sales Consultants as needed using computer software.
• Provide various administrative support as it pertains to the store.
• Picking up and delivering customer vehicles before and after servicing.
• Moving dealership inventory when needed
• Wash/Service vehicles as needed.
• Other duties assigned by management.

Job Requirements:

• High school diploma or equivalent
• Excellent Customer Service experience required.
• Computer and administrative experience are preferred.
• Attention to detail, patience and a positive attitude is a must.
• Valid driver's license required
• Professional demeanor and work ethic.
• Willingness to undergo a background check in accordance with local law/regulations
• 18+ years of age or older to comply with the company driving policy

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws