Customer Services Specialist

Provide expert support for service offerings, products, and application-related issues to improve business operations and customer outcomes. Collaborate with cross-functional teams and management to resolve complex technical challenges and support strategic initiatives. Ensure compliance with internal processes, industry standards, and regulatory requirements. What You'll Do: Deliver technical expertise to support service offerings, products, and application solutions. Analyze and resolve complex, non-routine customer and operational issues. Collaborate with cross-functional teams to implement process and technology improvements. Support critical projects by providing detailed technical guidance and recommendations. Contribute to the development and enhancement of business processes, tools, and service solutions. Assist with technical aspects of customer acquisition and business development activities. Ensure adherence to organizational policies, quality standards, and regulatory requirements. Provide functional guidance and coordinate effectively with operational team members to achieve project milestones. APPLY TODAY at View email address on click.appcast.io Why This Opportunity is Exciting: This role offers the chance to join a company that prioritises both people and performance-where your contributions directly impact client success while giving you room to grow and develop professionally. About Acara Solutions Acara is a premier recruiting and workforce solutions provider-we help companies compete for talent. With a legacy of experience in various industries worldwide, we partner with clients, listen to their needs, and customise visionary talent solutions that drive desired business outcomes. We leverage decades of experience to deliver contingent staffing, direct placement, executive search, and workforce services worldwide. Job Requirements What You'll Bring: High School Diploma or GED. 2+ years of experience in customer service, technical support, service delivery, or a related professional environment. What Sets You Apart: Master Entry Good knowledge in a technical field or business method including the basic theoretical background. Develops basic business understanding. Contributes to team effort, awareness of expected value add. May improve processes, business methods or technical components. Additional Information: Upon offer of employment, the individual will be subject to a background check. Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are an Equal Opportunity Employer. Race/Color/Gender/Religion/National Origin/Disability/Veteran. Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status. #J-18808-Ljbffr