Outbound Call Center Representative

JobID: 51169 Position: Outbound Call Center Specialist (Contract) Reports To: Contact Center Team Lead Join our team and make an impact by helping us grow our member base and provide exceptional service. If you’re enthusiastic, driven and looking for an opportunity to represent Wider Circle as we work to connect neighbors for better health, we encourage you to apply today! Location: Remote Equipment: Provided Hours: Monday - Friday; 9-6pm EST Pay:$15-16/hr. + monthly bonus potential Position Overview As a Contact Center Specialist at Wider Circle’s remote contact center, you will play a crucial role in connecting with current and potential members and to promote our programs. This entry-level position is ideal for individuals with strong verbal communication skills, a friendly demeanor, and a passion for helping others. Sales and customer service experience are a plus but not required. We will provide comprehensive training to ensure your success. Key Responsibilities Conduct outbound calls to prospective members, introducing them to our programs. Build rapport with members to understand their needs and effectively communicate our value propositions. Provide excellent customer service by responding to questions and concerns in a professional manner. Accurately document member interactions and update records in the outreach center database. Meet or exceed daily and monthly call targets and performance metrics. Collaborate with team members and supervisors to refine engagement techniques and strategies. Participate in training sessions to stay updated on product knowledge and call center best practices. Qualifications High school diploma or equivalent. Strong verbal communication skills with a persuasive and engaging style. Ability to work in a fast-paced environment and handle rejection with resilience. Basic computer skills for data entry and navigating call center software. Prior experience in sales, customer service, or telemarketing (preferred but not required). A positive attitude, willingness to learn, and commitment to achieving goals. A comfortable, distraction-free workspace at home to support your remote work responsibilities. Must be able to pass a drug screen, background check, internet speed test, and customer service assessments Key Attributes Goal-oriented and self-driven to succeed. Strong time management and organization skills Experience successfully working in a remote environment Team player who thrives in a collaborative environment. Adaptable and able to handle diverse customer interactions. Strong problem-solving skills and attention to detail. #zr-rep Seniority level Seniority level Entry level Employment type Employment type Contract Job function Job function Other Industries Staffing and Recruiting Referrals increase your chances of interviewing at Prestige Staffing by 2x Get notified about new Call Center Representative jobs in Dunwoody, GA . Atlanta, GA $51,000.00-$55,000.00 3 weeks ago Retail Customer Service II (20-34 hours) Customer Service Representative - Cigna Healthcare - Remote Sandy Springs, GA $16.50-$19.50 1 month ago Call Center Customer Service Representative Call Center Specialist (Customer Service) Associate - Customer Service Call Center Lawrenceville, GA $38,480.00-$38,480.00 2 days ago Norcross, GA $780.00-$1,125.00 2 months ago Call Center Representative - Tucker, GA (Hybrid) Customer Service Representative - October Start - Inbound Only Call Center Customer Service Representative Dacula, GA $40,000.00-$55,000.00 1 month ago Hurricane Relief Call Center Representative Sales Call Center Agent (Cold Calling - Senior Market) We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr