Client Executive VP

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Client Executive VP in United States. This strategic leadership role is ideal for an experienced client relationship executive passionate about delivering high-value benefits solutions and driving long-term customer success. You will act as a trusted advisor to executive-level stakeholders, helping organizations optimize and evolve their employee benefits programs through innovative technology and consultative support. Working in a collaborative, fast-paced, and people-focused environment, you will lead complex client engagements, support retention and growth initiatives, and influence strategic decisions through data-driven insights. The role offers the opportunity to partner cross-functionally with internal experts while building lasting client relationships that directly impact business performance. This is a highly visible position suited for a professional who combines executive presence, operational excellence, and a customer-centric mindset. \n Accountabilities: Build, manage, and strengthen relationships with executive-level client contacts across a portfolio of key accounts, serving as a strategic advisor and primary point of contact. Partner closely with internal teams including Client Services, Sales, and Data Analytics to ensure exceptional service delivery, issue resolution, and long-term client satisfaction. Lead contract renewal strategies and identify opportunities to expand client adoption of additional solutions and services. Provide consultative guidance on employee benefits programs, industry trends, compliance considerations, and best practices. Deliver executive-level business reviews, stewardship presentations, and strategic reporting using data-driven insights and performance metrics. Monitor client success indicators including retention, revenue growth, and Net Promoter Scores (NPS) to support business objectives. Advocate internally for client priorities and lead escalations or conflict resolution efforts with professionalism and diplomacy. Collaborate cross-functionally to support strategic initiatives, client growth opportunities, and continuous service improvement. Requirements: Bachelor’s degree in Business, Human Resources, or a related field, or equivalent professional experience. 15+ years of experience in client relationship management, preferably within employee benefits administration or a related industry. Proven success managing executive-level client relationships and driving customer retention and expansion initiatives. Strong understanding of employee benefits programs, compliance requirements, and evolving market trends. Excellent communication, presentation, negotiation, and relationship-building skills with the ability to influence senior stakeholders. Strong analytical and strategic thinking abilities, with experience leveraging data to support decision-making and client recommendations. Ability to manage multiple complex accounts simultaneously while maintaining exceptional service standards. Collaborative mindset with demonstrated success working across cross-functional teams in dynamic environments. Highly organized, results-driven, adaptable, and committed to delivering outstanding customer experiences. Benefits: Competitive base salary ranging from $165,000 – $175,000 USD, plus potential performance-based incentives. Comprehensive medical, dental, and vision insurance plans. Remote-first work environment with flexibility and strong work-life balance support. Employer-sponsored retirement savings programs. Professional development opportunities, training resources, and career growth support. Employee wellbeing initiatives focused on mental health, wellness, and financial planning. Collaborative and inclusive company culture that values innovation, accountability, and employee contributions. Access to a supportive and people-focused work environment designed to encourage long-term success and engagement. \n How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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