Desktop Support Technician

AA2IT

Desktop Support Technician

We are looking for a Desktop Support Technician in Brookfield, WI for a 3 month contract-to-hire opportunity providing desktop support service.

Qualifications

3+ years of Desktop Support experience
HS Diploma or GED, AA or BS degree preferred
CompTIA A+ Certification preferred
Great customer service skills

Responsibilities

Providing desktop support to users
Deliver exceptional, white glove customer service
Interacting and servicing clients with any technical problem they are experiencing.
Be helpful, relatable, and pleasant while diagnosing and fixing their problems
Solve a broad range of day-to-day onsite technical issues on network infrastructure and internal desktop systems
Be helpful and understanding
Customize the customer experience for every individual
Prepare reports for analysis of product failure trends and service issues
Service customers with whatever technical issues they may have in the most pleasant way possible

Apply

Vacancy posted 4 days ago

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