Technical Support Specialist - SaaS Platform
$60k - $67kConductor, Inc.
Conductor-LLC is seeking a Customer Support Specialist in San Francisco. This role focuses on providing exceptional technical support through various communication channels. The ideal candidate will have a strong customer service background and technical troubleshooting skills. The position offers a competitive salary ranging from $60,000 to $67,000. Candidates should be adaptable and capable of thriving in a tech-forward environment. #J-18808-Ljbffr Conductor
$60k - $93k
Iterable is seeking a Technical Support Specialist based in the PST time zone. The ideal candidate will demonstrate problem-solving skills while supporting customers with the Iterable platform. Responsibilities include answering technical inquiries and writing support...PlatformFlexible hours$37.5 - $80.3 per hour
...make design accessible to all. Figma's platform helps teams bring ideas to life-... ...replacing it. As one of our founding Technical Support Specialist on the Product Support team for Figma... ...Support environment for a technical SaaS product ~ Troubleshooting and debugging...PlatformHourly payRemote workWork from home$75.52k - $90.62k
...IT Business Analyst - SaaS Solutions Starting Salary Range:... ...optimize SaaS applications that support organizational operations.... ...business and translating them into technical requirements, and ensuring... ...~ Strong knowledge of SaaS platforms and business analysis methodologies...PlatformWork at officeLocal area$100 per hour
...enterprise resource planning (ERP) platform that helps companies manage... ...together seamlessly to support efficiency and growth.... ...us here. About the job As a Technical Support Specialist at Odoo, you play a key role... ...in utilizing Odoo's SaaS/Cloud‑based applications Problem...PlatformWork experience placementRemote workWork from homeHome officeWork visa$60k - $93k
Technical Support Specialist About the Role Report to the Manager of Technical Support on the west coast... ...to teach new customers about the platform. Ability to answer product and technical... ...Passion for startups, software, and SaaS products. Bonus Points: Previous experience...PlatformLocal areaFlexible hours$120k - $160k
...defense. Fable is the human risk platform that directly shapes employee behavior... .... The Role As Fable’s first Support Engineer, you will own the end-to-end technical support experience for our customers... ...-facing technical role in SaaS. Experience owning complex technical...PlatformWork experience placementFlexible hours$50.93k - $75k
...Technical Support Specialist Department: 509 Support Operations Employment Type: Full Time Location: San Francisco, California Reporting To: Graham... ...Application Support, Production Support or related title of SaaS or complex software application or CRM solutions. Languages...Full timeLocal areaMonday to FridayNight shift$72k - $85k
...Technical Support Engineer Avive Solutions, Inc. is a growth stage Automated External Defibrillator... ...with a first-of-its-kind software platform solution to enable a quicker and more... ...supporting connected devices, or hardware + SaaS platforms Strong background in log...PlatformLocal area- ...cycle with Fortune 1000 companies. The role focuses on selling an innovative platform that transforms market research, targeting key decision-makers. Ideal candidates will have 3-7 years of SaaS sales experience and a proven record in closing substantial deals. This...Platform
- ...Member of Technical Staff, Infrastructure Join us and help shape the... ...that powers a high-volume data platform for AI applications. We are... ...that empower developers and support the company's rapid growth. Design... ...deployment models, including SaaS, single-tenant, and private...PlatformWork at office
- ...environment, is comfortable getting into the technical details, and can clearly communicate... ...to the customer 3-7 years in technical support, support engineering, or similar roles... ...connected devices, or hardware + SaaS platforms (Desirable) Strong background in log analysis...Platform
$1,000 per month
...Technical Customer Support Analyst Do you have a passion for crypto & blockchain? Do you love learning... ...ensure 'stickiness' of the Elliptic platform within the customer's overall risk and... ...candidate has: Experience in the B2B SaaS space or a complex technical market...PlatformRemote workHome office$200k - $250k
...Software Engineer, Infrastructure Platform to build the foundational... ...competing needs Align with support and operations teams to ensure... ...scale with organizational growth Technical Leadership Evaluate build vs.... ...against commercial SaaS and open-source solutions for...PlatformLocal area- ...cryogenic hardware into a stable, ready‑to‑run platform accessible through a simple chat... ...capable AI models are being pointed at B2B SaaS. We are pointing ours at the frontier of science. Role Overview As a Member of Technical Staff you will shape Conductor's core offerings...Platform
$105k - $125k
...patterns of vehicles, bicycles and pedestrians that enable complex transportation problem solving using analytics available on SaaS platform, StreetLight InSight ®. Acquired by Jacobs as a subsidiary in February 2022, StreetLight continues to provide innovative digital...PlatformRemote work- ...Member of Technical Staff, Full-Stack Product Join us and help shape the future of AI by architecting next-generation knowledge systems... ...'t afraid to wear every hat in the closet. You'll build our SaaS platform with Next.js and Python, contribute to open-source frameworks...PlatformWork at office
- ...callers in menus and scripts. Vapi is the platform for deploying voice agents that know your... ...significant time in modern cloud‑native SaaS — AWS, Kubernetes, Postgres, and ideally... ...share credit, own mistakes together, and support each other when things get hard. Be direct...PlatformWork at officeFlexible hoursShift work
- ...operating a portfolio of vertical SaaS companies. Most private... ...portfolio companies running on this platform. That is a problem set with... .... About the Role Members of Technical Staff (MTS) are the senior... ...made by humans. We use AI to support efficiency and consistency, not...Platform
$190k - $240k
...that are labor intensive and costly. Our platform is gaining traction with finance teams across... ...One. The Role We’re hiring a Member of Technical Staff – Frontend to design, build, and... ...engineering experience building and shipping B2B SaaS products at scale. Are highly skilled...PlatformFull timeFlexible hours$80k - $100k
...Canvas Medical is accelerating everyday medicine with an EMR platform built for healthcare automation. We create modern, elegant... ...Health, and Hims & Hers Health). The Role We’re hiring a Technical Support Specialist to join our Support team and serve as the critical bridge...PlatformHome officeFlexible hours- ...Fable Security is looking for a Support Engineer in San Francisco to manage post-sale technical support, ensuring successful deployment and adoption of their human risk platform. You'll analyze customer issues, provide integration support, and collaborate with technical...Platform
- ...empower builders. Massive reach: Our docs platform serves 100 million+ developers every... ...behavior at the source - because the best support ticket is one that never gets filed... ...and product Responding to product and technical questions through our support inbox with...Platform
$72k - $85k
A life-saving technology firm in California seeks a Technical Support Engineer to diagnose and resolve issues in real-time across their connected hardware and software platform. This role emphasizes customer interaction, log analysis, and presents a unique opportunity...Platform- ...Member of Technical Staff — AI/ML Engineering (Financial Technology... ...growing financial technology platform is modernizing accounts receivable... ...with intelligent automation. Supporting industries such as... ...into enterprise platforms or SaaS environments. Problem‑Solving...PlatformFull timeFlexible hours
- Description Upwind is a next-generation Cloud Security Platform that leverages runtime context to identify and prioritize critical... ...impact on our growth. We’re looking for a highly skilled Technical Support Engineer to lead the charge in troubleshooting complex technical...Platform
- ...Member of Technical Staff — Voice & Audio AI Systems Build intelligent... ...growing financial technology platform is redefining how B2B... ..., low‑latency pipelines that support audio ingestion, streaming inference... ...enterprise applications or SaaS platforms. Problem‑Solving Skills...PlatformFull timeFlexible hours
- ...Member of Technical Staff — Frontend Engineering (Financial Technology... ...scaling financial technology platform is redefining how B2B... ...Team Development & Mentorship Support and mentor other engineers while... ...applications, preferably within B2B SaaS environments. Technical...PlatformPermanent employmentFull timeContract workFlexible hours
$85k - $105k
...leading ERP software provider in Brisbane, CA is seeking a Technical Support Engineer to deliver tailored solutions for SMB customers. The... ...communication skills to troubleshoot and resolve issues across platforms. The ideal candidate will have a Bachelor's degree in a...Platform- Ellon AI is an AI platform for professional document translation - specializing in legal, financial, and technical documents. What sets us apart from DeepL and similar services: Formatting... ...to work independently Interest in SaaS / tech Nice-to-Haves: Network in Legal/Finance...PlatformContract workWork at office
- ...Member of Technical Staff - IT Engineer Reflection AI is looking for a Member of Technical... ...ll be working across tier 1 and tier 2 support, defining IT requirements for new... ...and device posture attestation Manage SaaS platforms and spend Assist with the buildout...PlatformWork at officeRelocation package
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