Medical Assistant

Medical AssistantUnder the supervision of the Nurse Practitioner and Reproductive Health Program Manager, the Medical Assistant will be responsible for day to day interactions with patients throughout various outreach efforts in the Detroit area. Responsibilities include: registering patients by gathering patient's demographic information, insurance, consents, and confidentially agreements. Additionally, the Medical Assistant collects patient's medical history, records patient's vital signs, and assists medical staff with rendering of clinical tests and procedures including the insertion and removal of long-acting reversible contraceptives (LARC).Clinical SupportProvides direct patient care: accurately recording patient's medical history and vitals, answering clients' questions and concerns, assisting clients with the decision process by providing verbal and written educational information in regards to pregnancy preventative methods, sexual and reproductive health, and following all medical protocols and procedures.Draws blood for testing and diagnostic screenings.Customer Service and Administrative SupportRegisters clients, verifies insurance and medical eligibility, and provides general education to clients about LARCS, sexual, and reproductive health.Schedules, calls, and conducts follow-up with clients via telephone, in person, and by mail.Monitors and maintains patient's medical records, files charts, and utilizes an electronic medical record.Responsible for database/patient chart entry and clinic logs.Assists with clinic set-up, stocking, inventory, and disposal of medical instruments.Provides excellent customer service to patients and fellow staff members.Education and OutreachAttends relevant service trainings and keeps up to date on contraceptive methods, teen pregnancy prevention initiatives, and reproductive health policies.Educates members of the community about the services offered and provides outreach at health fairs and other community events.Assists with provider education, when appropriate.Minimum QualificationsGraduation from an accredited high school.Completion of Certified Medical Assistant training program or equivalent training/experience.Minimum of (3) three to (5) five years of experience in an outpatient clinic.Qualifications (preferred):Bi-lingualCourses in medical subjects. Knowledge, Skills, and Abilities Knowledge of general clinical medical principles, standards, applications, and practices. Knowledge of clinical compliance requirements. Skill in attention to detail and follow through. Skill in verbal, written, and interpersonal communication. Skill in administering injections and drawing blood. Skill in preparing and handling clinical instruments and equipment. Outstanding ability to work effectively in teams of diverse people and organizations. Ability to work well with state personnel, health care professionals, and the general public. Ability to implement HIPAA rules and regulations of patient confidentiality Ability to travel to different outreach sites on a regular basis. Ability to be highly self-motivated and directed Communication Skills Conveys data and information to professionals and the public using a variety of approaches including reports, emails and letters. Communicates in writing and orally with linguistic and cultural proficiency. Cultural Competency Skills Recognizes the ways diversity influences program, services and the health of a community. Informs the public about policies, programs, and resources that improve health in a community. Community Dimensions of Practice Skills Collaborates with community partners in events such as committee meetings. Connects people to resources. Engages with community members during events such as health fairs and community outreach activities and formal meetings to improve health in a community. Adaptability Works and reacts well under pressure. Licenses, Certifications, and Other Special Requirements: Basic Life Support (BLS) Certification required. Completion of Emergency Preparedness training (to include, but not limited to: FEMA IS Courses 100, 200, 300, 700, and 800) required within 90 days of hire. Participation in Emergency Preparedness exercises required. Candidates considered for placement in this classification may be subject to a Criminal Background Investigation based on the requirements of the position.Evaluation PlanInterview: 70%Evaluation of Training, Experience & Personal Qualifications: 30%Total of Interview and Evaluation T.E.P: 100%Additional points may be awarded for:Veteran Points: 0 – 15 pointsDetroit Residency Credit: 15 pointLRD: 03/13/2024This is a grant-funded position. The continuation of this role depends on the availability of ongoing funding. Employment beyond the current grant period is not guaranteed and will be based on the renewal of funding.