Expedited Logistics Coordinator

Expedited Logistics Coordinator (Sunday-Thursday)We are seeking multiple Expedited Logistics Specialists to become part of a dynamic transportation and logistics operation. These positions are fully onsite, with opportunities available across three different shifts. This role is perfect for someone who thrives in a high-energy environment, enjoys problem-solving, and can manage multiple priorities while delivering excellent customer service. You will coordinate time-sensitive shipments from initial order entry through final delivery, ensuring critical milestones are met and customers receive timely updates throughout the process.ResponsibilitiesCoordinate and monitor time-critical and expedited shipments from order entry through final delivery.Track shipments closely and ensure milestones and status updates are completed accurately and on time.Communicate directly with customers, carriers, vendors, internal teams, and leadership.Provide proactive shipment updates and quickly respond to customer questions or concerns.Follow established Standard Operating Procedures (SOPs) for order management, shipment tracking, communication, and escalation.Identify shipment delays, service issues, or potential problems and escalate them appropriately.Maintain accurate documentation and communicate important shipment information between shifts.Manage a high volume of phone calls, emails, shipment updates, and operational tasks.Respond quickly to new orders and changing shipment requirements.Work collaboratively with team members and leadership to maintain high levels of customer service and on-time performance.Participate in department meetings, training, and process updates.Handle additional operational responsibilities as assigned.Essential SkillsHigh school diploma or GED required.Open to entry-level applicants, but candidates should be proactive and motivated.Previous experience in transportation, logistics, dispatch, freight forwarding, or customer service preferred.Experience with Next Flight Out (NFO), expedited freight, time-critical shipments, or vendor/carrier operations is strongly preferred.Strong computer skills, including Microsoft Excel, Word, and Outlook.Excellent written and verbal communication skills.Strong customer service skills.Ability to work effectively in a fast-paced, deadline-driven environment.Comfortable juggling multiple shipments, emails, calls, and priorities simultaneously.Strong attention to detail, organization, and follow-through.Ability to remain calm and make sound decisions when dealing with urgent or changing situations.Additional Skills & QualificationsGeneral knowledge of U.S. and international geography is helpful.Comfortable being on the phone all day in a call center environment.1+ years of logistics experience is beneficial.Well-spoken with a customer service tone in communication.Familiarity with third-party logistics, TMS, NFO, and time-critical operations.Work EnvironmentThis is a 100% onsite position within a fast-paced transportation and logistics environment. The operation supports time-critical shipments and operates 24/7. We are currently hiring for three different shifts. Initially, the role requires full onsite presence, but hybrid flexibility may be offered in the future. Shift options include Sun-Thurs 0600-1400, Sun-Thurs 1000-1800, Sun-Thurs 1200-2000, Sun-Thurs 1400-2200, Sun-Thurs 2200-0600, Tues-Sat 0600-1400, Tues-Sat 1000-1800, Tues-Sat 1200-2000, Tues-Sat 1400-2200, Tues-Sat 2200-0600.Job Type & LocationThis is a Contract to Hire position based out of Belleville, MI.Pay and BenefitsThe pay range for this position is $22.00 - $25.00/hr.Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)Workplace TypeThis is a fully onsite position in Belleville, MI.Application DeadlineThis position is anticipated to close on Oct 23, 2026.