Expedited Logistics Coordinator (2nd & 3rd Shift)

Time Critical Logistics SpecialistThe Time Critical Logistics Specialist is responsible for coordinating and monitoring expedited, time-sensitive shipments from initial order entry through final delivery. This individual will manage shipment milestones, provide continuous tracking updates, communicate with customers and carriers, and quickly escalate any issues that could impact on-time delivery. The environment is fast-paced and highly customer-focused, requiring someone who is comfortable managing multiple shipments, phone calls, emails, and operational tasks simultaneously.Main ResponsibilitiesCoordinate expedited/time-critical shipments from order entry through final deliveryTrack and trace active shipmentsMonitor shipment milestones and update statusesEnsure new orders and shipment updates are addressed quicklyCommunicate with customers regarding shipment status and service issuesCoordinate with carriers, vendors, internal teams, and leadershipIdentify and immediately escalate shipment delays, errors, and operational issuesFollow established SOPs and shipment-management proceduresMaintain accurate shipment documentationCommunicate unresolved or high-priority issues between shiftsManage a high volume of emails, phone calls, tasks, and shipment updatesProvide excellent customer service throughout the shipment lifecycleParticipate in training, team meetings, and process updatesMust-Have QualificationsHigh school diploma or GEDStrong customer service skillsStrong verbal and written communicationStrong computer skillsMicrosoft Outlook, Excel, and WordAbility to multitask in a fast-paced environmentStrong organizational skillsExcellent attention to detail and follow-throughAbility to work effectively under pressureAbility to prioritize urgent tasks and quickly respond to changing situationsJob Type & LocationThis is a Contract to Hire position based out of Belleville, MI.Pay and BenefitsThe pay range for this position is $22.00 - $25.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)This is a hybrid position in Belleville, MI.Application DeadlineThis position is anticipated to close on Nov 5, 2026.