Diversion Manager 7am-3pm

Description The Diversion Manager is responsible for managing Turquoise House and Consumer Link Peer Service operations. Work with and offer support to the Program Coordinator, assisting in supervisory and administrative responsibilities. The Diversion Manager promotes life fulfillment and recovery concepts, including choice, self-direction, community integration, meaningful/fulfilling life goals, mutuality and crisis as an opportunity for positive change. The Diversion Manager uses personal experience and peer specialist training to supervise, manage and assist others in their recovery from psychiatric illness.

ESSENTIAL DUTIES AND RESPONSIBILITIES

General oversight of respite house, including maintenance of building and grounds. Manage provisions of a safe, clean and secure environment for guests and staff. Assist with planning and purchasing household goods, groceries and personal items for guests. Provides direct peer support services – individual, group and warm line – as needed, in accordance with values and engagement policies. Assists with record keeping and documentation of pertinent information. Assists with emergency coverage, as needed. Responsible for supervising program staff. Support Assistant Director and/or Director of program in maintaining schedules, training, performance reviews and community-based meetings, as needed. Oversee data collection and program reports, as per the Program Director. Promote the concepts of recipient autonomy and choice in all public appearances and environments. Share personal recovery to encourage hope, wellness, personal growth and recovery. Education & Experience At least two years in recovery from an acute care environment and a willingness to use personal experiences to assist others in their recovery. High School Diploma/GED; Bachelor’s degree preferred. One year of full time experience delivering direct services to mental health consumer-survivors preferred. Six months of experience supervising full or part-time staff preferred. One year of volunteer, part-time or full-time employment experience in self-help, peer-directed services or support groups. Good oral and written communication skills. Proficient in Microsoft Office. Knowledge of consumer/survivor/ex-patient movement, wellness/recovery based services and the Wellness Recovery Action Plan (WRAP) preferred. Strong comfort level in supporting individuals in crisis or experiencing potential relapse preferred. Other Qualifications Must be honest, respectful of diversity and hold high personal standards. Basic knowledge of community support services/resources and the mental health service delivery system preferred. Strong collaboration skills with other services and professionals. Strong organization, time-management, planning and self-direction. Detail-oriented with the ability to keep accurate records. Strong problem-solving skills. Strong comfort level in supporting individuals in crisis or experiencing relapse. Ability to be creative and flexible. Valid NYS Driver’s license preferred. #J-18808-Ljbffr Mental Health Association of Nassau County