Assistant Energy Services Manager

• Ensure accurate and timely bill creation, verifying that all rate calculations are correct and utility regulations are followed
• Create, delegate, analyze and process a variety of reports
• Review, analyze and remedy meter data across all applications
• Lead accounts receivable and collection efforts
• Assist members with energy conservation, rate schedule options and usage analysis
• Advise, educate, and assist members with newer technologies such as smart meters, distributed generation and electric vehicles
• Oversight of the consumer information system
• Other tasks and duties as assigned by Energy Services Manager

• Bachelor’s degree in Business, Finance, Mathematics or related field
• Expert level knowledge in Excel and strong skills in Office 365
• Experience in accounts receivable and collections
• Exceptional customer service and de-escalation skills
• Utility experience desired
• Database experience preferred
• Must have and maintain a valid driver’s license
• Must have reliable transportation to and from work
• Reside within one hour driving distance of work location
• Ability to sit, stand, push, pull, walk, stoop, bend, reach above the shoulders, and occasionally lift up to 25 lbs. 
• Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust and focus 
• Able to drive to all REC office locations and within a 25-mile radius of the South Beloit location if needed 
• Regular daily in-person attendance is required

• Extreme attention to detail
• Excellent verbal and written communication skills
• Ability to quickly learn new software programs
• Ability to learn complex processes, rules, and regulations
• Ability to multi-task
• Ability to navigate multiple software interfaces simultaneously
• Knowledge and ability to use office equipment
• Strong work ethic
• Dependable
• Strong customer service skills
• Friendly and positive attitude

• This is an in-person position
• Monday through Friday (excluding some holidays)
• 7:30 am – 4:00 pm

• Medical, prescription and dental benefits at a 85%/15% employee split
• 401K with 4% employer contribution
• Employer funded pension plan

• Full Time

• 40-50 per week

We Make it Easy

Founded in 1901, MRA is a nonprofit employer association that serves more than 4,000 employers, covering more than one million employees.

As one of the largest employer associations in the nation, MRA helps its member organizations thrive by offering the most comprehensive assortment of HR services, information, education, and resources to help build successful workplaces and a powerful workforce.

We partner with these companies working directly with their HR department and leadership to hire their talent. We are a direct line to the company, not an agency recruiter.