Small Business Manager Account Management - Lacrosse, WI, Minnetonka, MN or Duluth, MN
UnitedHealth Group
UnitedHealthcare is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work.(sm)The Manager of Account Management is responsible for the management of the account management staff and will include monitoring personal production, effectiveness, profitability, and process for existing accounts of Small Business customers. Primary Responsibilities:This Small Business market has customers employing from 2-50 employees:Manages the account management and/or the account service functionsManages to retention strategy and growth for existing businessAaccount management effectiveness in Small BusinessRecruits, trains, and coaches the account management staff for the Small Business local sales officeCould include maintaining a personal book of businessBusiness SavvyUnderstands complex concepts and situations presented by the business environmentQuickly assesses roadblocks to retention strategies and selects the appropriate solutionPossesses very solid consultative skillsImpact of DecisionsInfluences business by developing an effective account management teamDecisions made effect the profitability of the business segmentUnderstands our competitive position in the marketProduct Knowledge and ability to explain differences between products including competitor productsMakes recommendations for changes and can train others on skillsProject Management and Organizational SkillsLeads teams in any project related to the selling environmentGives directions and brings the project to fruitionDevelops work plans to effectively manage projectsTranslates business strategies and tactics into clear objectivesRelationship Building and InfluenceBuilds internal networks and consensus to shape decisions of middle-to-upper managementBuilds and maintains positive, constructive working relationships with senior levels as well as internal and external customersStrategic VisionUnderstands company's vision and mission linked to direct application of methods and plans to accomplish account management strategyRationalizes directives to accomplish day-to-day activity in a way that minimizes disruption to our customersImplements strategy and leads team to accomplish objectivesYou’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:Sales insurance license maintained as required by state law3+ years supervisory experience, working with account management staff in a sales environmentProven track record in results-oriented account management and sales/service environmentDemonstrated expertise in account management and is knowledgeable of a full range of productsPossess a valid driver's licenseAbility to travelFull COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodationTo protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employmentCareers at UnitedHealthcare Employer & Individual. We all want to make a difference with the work we do. Sometimes we're presented with an opportunity to make a difference on a scale we couldn't imagine. Here, you get that opportunity every day. As a member of one of our elite teams, you'll provide the ideas and solutions that help nearly 25 million customers live healthier lives. You'll help write the next chapter in the history of health care. And you'll find a wealth of open doors and career paths that will take you as far as you want to go. Go further. This is your life's best work.(sm)Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.Brand: Employer & IndividualJob ID: 2125950Employment Type: Full-timeJob Area: Corporate Services
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