AVP, Relationship Manager

People Drive Our Success Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team! At Cathay Bank – we strive to provide a caring culture that supports your aspirations and success. We believe people are our most valuable asset and we proudly foster growth and development empowering you to achieve your professional goals. General Summary The Specialty Deposit RM is responsible for both client‑facing business development and portfolio management. The role involves identifying and bringing new specialty deposit clients and managing a portfolio of specialty deposit clients such as Title & Escrow, Property Management, HOA, Retentions, Law Firms, and QSF deposits. Essential Functions Identify and bring new specialty deposit clients to the Bank. A specific goal will be set by the manager each year. Ensure compliance with the Bank’s and regulatory requirements with an emphasis on best‑in‑class client service while adhering to required timeframes. Negotiate and structure the primary terms of the loan with the clients; circulate concept memo if needed prior to issuance of term sheet/LOI. Work with designated underwriter, loan assistants, and other loan support staff to prepare the Credit Commitment Report ("CCR") for new loans, renewals, amendments, and annual reviews. Present each CCR to the requisite approval authority levels. The finished CCR is the product of a team, but the Specialty Deposit Manager is ultimately responsible for the content. Work with loan assistants and loan support staff to ensure all necessary items needed for the closing of the loan are in process and well‑managed. Review loan documents, either internally prepared or by outside counsel, to ensure accuracy. Review to ensure each credit is properly risk‑rated based on the Bank’s risk rating system. Review client accounts to identify, evaluate, and determine the appropriate course of action on potential credit quality issues to maximize credit quality and minimize risk and potential loss to the Bank. Lead the development of potential new specialty deposit client relationships with established escrow companies, lead the dialogue with the clients, maximize cross‑sell opportunities and reinforce long‑term relationships. Lead the strategic dialogue with specialty deposit clients, bringing in added value ideas originated internally. Interact with the Underwriting Department and Credit Administration to successfully obtain the appropriate approvals. Build and maintain strong relationships with internal business partners. Act as an effective first line of defense to filter risks and avoid unwanted exposure. Conduct due diligence calls or visits where appropriate. Prepare concept memos for new opportunities which identify risk and provide credit analysis. Articulate a convincing case in support of the risk opinion. Prepare various portfolio analytical reports and presentations; stay connected with industry trends and macro issues which may impact the portfolio; recommend changes or action impacting specific clients or groups of clients. Education U.S. college graduate with a major in related fields. Experience AVP 5-7 years/ 7-10 years of commercial lending and banking experience with thorough knowledge of lending regulations and credit/underwriting practices. Must possess strong loan negotiation (rates, terms, collateral requirements) experience. Must possess previous underwriting experience in the requisite area of commercial lending. Skills & Ability Must have extensive knowledge and understanding of Bank’s credit policy, risk management, underwriting requirements and loan servicing. Must have strong knowledge and understanding of commercial and specialty group banking products and services and have demonstrated ability to cross‑sell such products. PC proficient. Excellent verbal and written communication skills. Bilingual (English/Mandarin or Cantonese) a plus but not required. Ability to work well independently to structure loans and/or lines of credits. Must be organized and detail oriented and able to multi‑task. Ability to work effectively in a fast paced, high production and team environment. Excellent time management skills and be accustomed to working with deadlines. Ability to assume responsibility and accountability for decision‑making. Ability to communicate effectively with all levels of Bank personnel. Other Details $100,000 – $126,600 / year. Pay determined based on job‑related knowledge, skills, experience, and location. This position may be eligible for a discretionary bonus. Benefits Cathay Bank offers its full‑time employees a competitive benefits package that includes medical, dental, vision, life, long‑term disability, FSAs, HSAs with company contributions, voluntary coverages, and 401(k). Equal Opportunity Cathay Bank is an Equal Opportunity and affirmative action employer. We welcome applications for employment from all qualified candidates, regardless of race, color, ethnicity, ancestry, citizenship, gender, national origin, religion, age, sex (including pregnancy and related medical conditions, childbirth and breastfeeding), reproductive health decision‑making, sexual orientation, gender identity and expression, genetic information or characteristics, disability or medical condition, military status or status as a protected veteran, or any other status protected by applicable law. Privacy Cathay Bank may collect personal information from potential job candidates and applicants. 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