Product Manager - Healthcare & Life Sciences

Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in 180+ countries use Docusign solutions to accelerate business processes and simplify people’s lives. By merging intelligent agreement management with cloud‑based tools, Docusign unlocks business‑critical data that was previously trapped in documents, enabling customers to create, commit, and manage agreements end‑to‑end. What you’ll do As the Product Manager for Healthcare & Life Sciences (HLS) you will define and deliver a multi‑year strategy for HLS solutions. You will work with cross‑functional leaders and product teams to build a roadmap, vision, and priorities that address the needs of patients, clinicians, administrators, payers, and life‑sciences stakeholders. Your role requires deep customer engagement, product strategy, and end‑to‑end execution across provider, payer, pharma, and emerging digital health segments. Responsibilities Lead the strategy and roadmap for delivering product capabilities and solutions for Healthcare & Life Sciences (HLS) Build products aligned with HIPAA, FDA and other frameworks incl. FHIR, HL7 (as applicable) Facilitate customer engagements to validate solutions and market needs within HLS Drive the vision and requirements, translate them to functional specifications to facilitate a sound design and deliver a delightful customer experience in partnership with product development teams across Docusign Leverage primary and secondary research to deepen understanding of HLS customers across their lifecycle, from awareness to renewal and expansion Own insights on the market including staying abreast of HLS industry trends, events, and channels to anticipate customer needs Understand key personas, pain points, and jobs to be done within HLS by closely working with customers, User Research, and Marketing Understand and profile high‑value, innovative use cases purchased and implemented by key HLS customers Work closely with the Business Development team to identify partners critical to scaling HLS offerings Monitor, measure, and report on key business and customer metrics in collaboration with Data Science and identify areas for continuous testing, experimentation, and evolution Evaluate and prioritize product roadmap and backlogs in alignment with product development teams for effective release and sprint planning Facilitate requirements definition across teams to create developer‑ready epics, user stories and acceptance criteria while identifying dependencies and relative priority with other product managers Partner with Program Management, Design, and Engineering to ensure product ships on time and to quality Collaborate with Marketing, Pricing, Sales, Support, Legal, Security and other cross‑functional teams on successful go‑to‑market and product adoption Qualifications Basic Requirements Bachelor’s Degree in a technology‑related area (CS, EE, IT, Systems, MIS, etc.) 5+ years of product management experience with a Bachelor’s degree or 3+ years with a Master’s degree Experience in product management for Healthcare & Life Sciences focused products Experience with HLS ecosystems (e.g., EPIC, Cerner, Veeva) Experience building and gaining buy‑in of business cases for new product capabilities/innovations Experience working with cross‑functional teams Experience delivering product using iterative or Agile methodologies (e.g., SCRUM) Preferred Qualifications Master’s degree or equivalent experience in Computer Science, Information Systems, or Informatics Demonstrated success managing large‑scale technology products, including new, existing, or legacy products tailored to Healthcare & Life Sciences Strong customer focus through qualitative and quantitative measures Ability to work in a dynamic, fast‑paced environment, prioritize work and handle own time Excellent executive presence, verbal and written communication skills Strong problem‑solving skills and productivity Experience building and using telemetry to review site performance and make data‑driven decisions Ability to operate in a matrixed environment influencing multiple stakeholders and roadmap delivery commitments Strong track record of building lasting, cross‑functional partnerships with internal and external groups Proven ability to collaborate well cross‑functionally across organizational boundaries with Engineering, User Experience, Research, Product, Program Management, Sales, Marketing, IT, Compliance, Security, Legal, Business Development, and Support Experience in consulting, marketing or related business disciplines involving compliance, information security or regulatory controls Job Designation Hybrid: Employee divides time between in‑office and remote work. Access to an office location is required. Minimum 2 days per week in‑office expectation. Wage Transparency Pay for this position is based on a number of factors including geographic location and may vary depending on job‑related knowledge, skills, and experience. California: $132,700.00 – $206,800.00 base salary Washington, Maryland, New Jersey and New York (including NYC metro area): $126,500.00 – $182,500.00 base salary Role Compensation Bonus: Non‑sales roles eligible for a company bonus plan, calculated as a percentage of eligible wages and dependent on company performance. Stock: Eligible to receive Restricted Stock Units (RSUs). Benefits Paid Time Off: earned time off and paid company holidays based on region. Paid Parental Leave: up to six months off after the birth, adoption or foster placement of a child. Full Health Benefits Plans: options for 100% employer‑paid and minimum employee contribution health plans from day one of employment. Retirement Plans: employer‑contributed retirement and pension programs. Learning and Development: coaching, online courses and education reimbursements. Compassionate Care Leave: paid time off following the loss of a loved one and other life‑changing events. Equal Opportunity Employer Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can‑do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category. States not eligible for employment: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming. #J-18808-Ljbffr Docusign