Shift Supervisor

Job TitleApplied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the world's technology.Job DescriptionWorks on technical customer inquires. Conducts customer trainings. Creates and maintains good customer relationships. Completes on time all documentation and reports.Coaches and directs assigned CE's. Is responsible for career planning, corrective action where necessary. Establishes objectives and performance reviews.Completes on time all required management reporting for the area. Coordinates and plans the availability and workload of all CE's in the area for the mid term. Identifies and submits requests for additional manpower requirements in case of holidays, etc., of CE's in the area.Assures reporting and follow up of existing procedures by all CE's in the area. Responsible/owner for the coordination of projects to CE's in the area.Knowledge and active support of business plan. Maintains regular communication with Regional Office and Technical Support. Acts as focal point for all service related issues in the area.Conducts and runs customer meetings. Supports Customer Engineers in the area.Provides Sales - and Technical support.Responsible for following departmental procedures to safeguard the health, safety and welfare of themselves and those around them who may be affected by their acts or omissions.Functional KnowledgeDemonstrates understanding and application of guidelines, procedures and processes in own job familyBusiness ExpertiseApplies understanding of how own team is impacted by upstream work of other teamsLeadershipSupervises day-to-day work and participates in the coaching and development of employeesProblem SolvingUses judgment based on practice and precedent to resolve issues related to production schedules and daily prioritiesImpactImpacts the quality and timeliness of team's results and its contribution to team or department goalsInterpersonal SkillsUses tact and diplomacy to exchange information and handle sensitive issuesPosition requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.Additional InformationTime Type: Full timeEmployee Type: Assignee / RegularTravel: Yes, 10% of the TimeRelocation Eligible: NoThe salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at View email address on click.appcast.io, or by calling our HR Direct Help Line at View phone number on click.appcast.io, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.