Student Worker Enrollment Financial Career Services

Financial Aid Assistant

The primary goal of this position is to aid and support the Financial Aid Office. The Financial Aid Assistant will provide customer service to students over the phone, in person, through email, and online using our virtual communication platform. This student would be expected to learn general financial aid information and how to assist in completing a FAFSA. The ideal candidate would have strong organizational skills to help with filing and scanning and would be able to work independently to help cover the front desk associate when needed.

Answering incoming calls, emails, and virtual communication platform communications, assisting the student with completing FAFSA and other financial aid forms, processing correspondence and requests for additional informational information, digitizing student records, preparing files, scanning, and performing quality control checks.

Established in 1963, Lorain County Community College is the first community college in Ohio with a permanent campus. For six decades, LCCC has served the diverse needs of greater Lorain County region by providing affordable access to higher education and now serves approximately 13,000 students each year in certificate, associate, bachelor's and master's degree programs.

Since 1963, one in four Lorain County residents have taken classes at LCCC and more than 43,000 have earned a degree. LCCC was recently ranked in the top 10% of most affordable colleges in the nation and more than 90% of LCCC graduates live and work in Northeast Ohio. 45% of Lorain County's high school graduates earn college credits through LCCC's high school dual enrollment programs. LCCC also partners with more than 700 employers and offers 170 industry-recognized credentials to better prepare the workforce for the future.

LCCC is a dynamic, student-centered college intentionally designed to support individuals with balancing multiple roles on their path to college completion. 85% of LCCC students work while attending college, with majority working at least half-time. The average age of LCCC's students is 24, and many bring life experiences that include caring for dependents, serving in the military, or completing some prior college. Over 80% of LCCC students received financial assistance through grants and scholarships, and LCCC has been nationally recognized for holistic, fully integrated services and commitment to student success.

Qualifications

Required Qualifications: Commitment to the core value of helpfulness, strong organizational skills, excellent verbal and written communication skills, computer literacy, MS Office experience, and the ability to maintain confidentiality, multitask, and schedule flexibility.

Preferred Qualifications: Clerical experience and a team player

Job Info

• Job Identification 1121
• Job Category Student Workstudy
• Posting Date 05/02/2023, 03:38 PM
• Job Schedule Part time
• Locations 1005 N Abbe Road, Elyria, OH, 44035, US