Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Team Leader / House Manager (CILA Services)

Aspire Chicago

Team Leader / House Manager

Empower People. Build Community. Lead with Purpose.

At Aspire, we believe every person deserves the opportunity to live a meaningful, connected, and fulfilling life. We are seeking a passionate and driven Team Leader / House Manager to lead residential support services for adults with intellectual and developmental disabilities living in our community homes (CILA).

This is more than a management role it is an opportunity to mentor teams, create life-changing experiences, and help people thrive in the communities they call home. If you are a compassionate leader who values dignity, accountability, teamwork, and person-centered support, we invite you to join our mission-driven organization.

What You'll Do

As a Team Leader, you will oversee the daily operations of assigned community homes while leading and supporting Direct Support Professionals (DSPs). You will partner closely with Life Consultants and families to ensure each person receives exceptional, individualized support in a safe and empowering environment.

Leadership & Team Management

  • Lead, supervise, coach, and develop DSP team members
  • Manage staffing schedules and ensure proper support ratios
  • Conduct hiring, onboarding, training, evaluations, and performance management
  • Facilitate monthly team meetings and promote a collaborative culture
  • Manage payroll, scheduling adjustments, PTO requests, and staffing coverage
  • Provide on-call leadership support as scheduled

Person-Centered Support

  • Ensure services align with each individual's goals, dreams, and Individual Service Plan
  • Advocate for dignity, choice, independence, and community engagement
  • Support meaningful activities including recreation, fitness, education, hobbies, and social opportunities
  • Respond calmly and effectively to behavioral or medical crises

Home & Program Operations

  • Maintain safe, clean, and welcoming home environments
  • Monitor compliance with medication administration, documentation, safety drills, and regulatory standards
  • Oversee household budgets, participant funds, LINK cards, and supply management
  • Ensure DSP training requirements and certifications remain current

Hands-On Leadership

  • Work a minimum of one direct support shift weekly to stay connected to home operations and provide service modeling
  • Provide support coverage as needed to ensure continuity of care

What Makes This Role Meaningful

At Aspire, community homes are places where people build relationships, discover new opportunities, and experience genuine belonging. As a Team Leader, you will help create environments where individuals:

  • Build confidence and independence
  • Strengthen relationships with peers, family, and community members
  • Explore interests and passions
  • Experience dignity, respect, and inclusion every day

Your leadership directly impacts lives.

Requirements

What We're Looking For

  • High School Diploma or GED; Bachelor's degree in Social Services or related field preferred
  • Minimum 1 year of experience supporting individuals with intellectual/developmental disabilities
  • Previous employee supervision or leadership experience preferred
  • Valid Driver's License with good driving record
  • Minimum age of 21
  • Comfortable using Microsoft Office and electronic documentation systems

The Ideal Candidate Is

  • A strong communicator and team builder
  • Calm under pressure and confident in decision-making
  • Organized and able to manage multiple priorities
  • Compassionate, respectful, and person-centered
  • Passionate about community inclusion and disability advocacy
  • Flexible and dependable with a hands-on leadership style

Why Join Aspire?

Full-Time Benefits Include

  • Medical Insurance
  • Generous Paid Time Off (Vacation, Sick, Personal Time)
  • 13 Paid Holidays
  • 403(b) Retirement Plan with Employer Match
  • Disability & Life Insurance
  • Employee Assistance Program (EAP)
  • Voluntary Benefit Options

Make an Impact Every Day

If you are ready to lead with compassion, empower others, and build stronger communities through meaningful work, we encourage you to apply today.

Join a team where purpose meets possibility.

Aspire Chicago
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Team Leader / House Manager (CILA Services) in Waukegan, IL vacancy
  •  ...Team Leader / House ManagerEmpower People. Build Community. Lead with Purpose.At Aspire...  ...and driven Team Leader / House Manager to lead residential support services for adults with intellectual and...  ...disabilities living in our community homes (CILA).This is more than a management... 
    Suggested
    Full time
    Work at office
    Shift work

    Aspire

    Waukegan, IL
    4 days ago
  • $68.64k - $79.04k

     ...Customer Service Team Lead Pay from $33 to $38 per hour with significant growth and earning potential! Kenosha Branch 12355 Uline...  ...performance reviews for increased success. Provide feedback to management on processes improvements that increase efficiency and... 
    Suggested
    Hourly pay
    Full time
    Local area

    Uline

    Waukegan, IL
    6 days ago
  • $33 - $38 per hour

     ...Customer Service Team Lead - Bilingual Pay from $33 to $38 per hour with significant growth and earning potential! Kenosha Branch...  ...performance reviews for increased success. Provide feedback to management on processes improvements that increase efficiency and... 
    Suggested
    Hourly pay
    Local area

    Uline

    Gurnee, IL
    3 days ago
  • $85k - $100k

    Uline, located in Kenosha, WI, seeks a Customer Service Department Manager to lead multiple customer service teams and uphold our reputation for fast, friendly service. Pay ranges from $85,000 to $100,000 per year and on-site work at the Kenosha branch. The role requires... 
    Suggested

    Uline

    Kenosha, WI
    3 days ago
  • Uline is seeking a Bilingual Customer Service Team Lead at the Kenosha Branch to coach and empower representatives for fast, friendly, customer-focused support. The role emphasizes product knowledge, policy adherence, and performance metrics to drive quality interactions... 
    Suggested

    Uline

    Waukegan, IL
    3 days ago
  • Uline, Kenosha Branch, seeks a Bilingual Customer Service Team Lead to coach bilingual reps, ensure high-quality interactions, and drive customer satisfaction. On-site role with strong growth potential in a stable, long-time employer. Responsibilities include coaching,... 

    Uline

    Gurnee, IL
    3 days ago
  •  ...think big picture? Then you belong at Uline! Join us as a Customer Data Coordinator to help our 120+ person Advertising and Marketing team keep track of data for the growing number of customers who turn to Uline for their shipping, industrial and packaging needs!... 
    Work at office
    Local area

    Uline

    Gurnee, IL
    2 days ago
  • Uline is seeking a Customer Service Department Manager at our Kenosha, WI location to lead and empower teams delivering exceptional customer experiences. The role commands...  ...operations across customer service groups, coach leaders, drive process improvements, and resolve... 

    Uline

    Gurnee, IL
    4 days ago
  • AbbVie is seeking a Customer Service Lead to oversee daily operations, provide team support, and ensure KPI compliance across internal and external stakeholders. The role requires SME knowledge of SAP/Fiori, EDI, and data stewardship, with an emphasis on process improvements... 

    AbbVie

    Waukegan, IL
    2 days ago
  • Uline, a leading distributor of shipping, industrial, and packaging materials, is seeking a Customer Service Team Lead at the Kenosha location. You will coach representatives, review interactions, and drive improvements to deliver fast, friendly, and customer-focused service... 

    Uline

    Gurnee, IL
    4 days ago
  • Uline, a family-owned North American leader in shipping and packaging materials, is seeking a Customer Service Team Lead at its Kenosha, WI location. Responsible for coaching representatives, ensuring product knowledge and policy adherence, and delivering fast, friendly... 

    Uline

    Waukegan, IL
    4 days ago
  • $21 - $24 per hour

     ...Reports To:                   Customer Care Manager FLSA Status:                Non-exempt...  ...in leading and enhancing the customer service experience. This position involves managing...  ...improve customer satisfaction, training team members, and providing insights to upper... 
    Hourly pay
    Full time
    Summer work
    Work at office

    Overture Promotions

    Waukegan, IL
    12 days ago
  • Overture Promotions is seeking a Customer Care Manager to lead the Customer Care Department, drive exceptional service, and improve operational efficiency. You will collaborate with Sales, Operations, Production, Purchasing, Accounting, and Leadership to deliver best-in... 

    Overture Promotions

    Waukegan, IL
    1 day ago
  • Securitas Security Services USA, Inc. in Vernon Hills, IL is hiring a Full-Time Multi-Site Officer to help maintain a safe environment across multiple client sites. You will monitor premises, control access, patrol diverse locations, and enforce site rules while providing... 
    Full time

    Securitas Security Services USA, Inc.

    Waukegan, IL
    5 days ago
  • Overture Promotions is seeking a Senior Customer Care Coordinator to lead complex customer inquiries, develop service improvements, and train team members. You will partner with sales, purchasing, and warehouse teams to ensure accurate, timely order fulfillment and excellent... 

    Overture Promotions

    Waukegan, IL
    1 day ago
  •  .... is seeking a Senior Customer Care Coordinator in Illinois to lead customer service initiatives and improve satisfaction. You will manage complex inquiries, develop strategies, and train team members while aligning with company standards for excellence. The role focuses... 

    Overture Promotions, Inc.

    Waukegan, IL
    2 days ago
  • Overture Promotions, Inc. seeks a Customer Care Manager to lead the Customer Care Department, ensuring exceptional service and operational efficiency. This on-site role will collaborate with Sales, Operations, Production, Purchasing, Accounting, and Leadership to drive... 

    Overture Promotions, Inc.

    Waukegan, IL
    2 days ago
  • AbbVie is seeking a Supervisor for warehouse operations in Lake County, Illinois, overseeing distribution, manufacturing, or site services. You will guide daily tasks, ensure compliance with quality, regulatory, financial, and global trade standards, and drive safe, efficient... 

    AbbVie

    North Chicago, IL
    5 days ago
  •  ...initiatives across SAP S/4HANA and ensure compliance while improving processes. The ideal candidate has 5+ years in Master Data Management and strong project management skills. Join us to make a remarkable impact on health solutions across key therapeutic areas. #J-18... 

    AbbVie

    North Chicago, IL
    4 days ago
  • $124.5k

     ...oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For...  ...experience. The National Training Manager (NTM) will support Access and Reimbursement...  ...training activities into franchise team business plans Leads cross-functional... 
    Local area

    AbbVie

    Libertyville, IL
    4 days ago
  • $25 - $26.5 per hour

     ...Inclusive spaces. Expanding teams, capabilities, and ambitions....  ...for our customers. As a Team Leader at Primark, progress is yours...  ...collaborate closely with the management team to support the daily running...  ...expectations, deliver great service, and maintain strong store... 
    Hourly pay

    Primark

    Gurnee, IL
    5 days ago
  •  ...our processing standards. The front-end team lead is also the central point of contact...  ...Communicating resource needs to the Plant Manager. Secondary Responsibilities * Employee...  ...of this department. # # Group Leader should know how to operate all equipment... 
    Day shift

    National Material L.P.

    Waukegan, IL
    5 days ago
  •  ...Gurnee, Illinois is seeking an Area Supervisor to ensure effective store operations and customer service excellence. You will oversee associates, maintain safety, manage inventory, and uphold store merchandise standards. The ideal candidate will possess excellent communication... 

    Ross Stores, Inc.

    Gurnee, IL
    5 days ago
  •  ...in a high-volume, fast-paced restaurant; Assist in training of new hires, set the tone for a shift, and act as a role model for our team; Lead shifts, open and/or close, count drawers and finalize day; Provide immediate and respectful response to Guest's needs; Excellent... 
    Immediate start
    Shift work

    Chick-fil-A

    Waukegan, IL
    2 hours ago
  •  ...involves ensuring data quality and governance across systems like SAP S/4HANA while leading a team of analysts. The ideal candidate has over 5 years of experience in Master Data Management and a solid understanding of Order-to-Cash processes. Strong project management and... 

    PowerToFly

    North Chicago, IL
    1 day ago
  •  ...Seeking part-time nanny/house manager near 60082 for 2 school-aged siblings. Must be reliable, organized, and experienced. Duties include maintaining household organization, light cleaning, meal preparation, and overseeing children's schedules. CPR/First Aid certification... 
    Part time

    Wyndy LLC

    Waukegan, IL
    1 day ago
  •  ...Part-time nanny/house manager needed for 2 school-aged siblings. Responsible for child supervision, light household duties, and maintaining a safe environment. Must have experience and be reliable. Qualifications A love of working with children Excellent... 
    Part time

    Wyndy LLC

    North Chicago, IL
    3 days ago
  •  ...bowling center and arcade in Gurnee, IL. You will forecast, plan, and manage orders, staff, and finances to maximize sales while delivering...  ...must be 21+ and comfortable serving alcohol. You will lead a team, ensure safety, and report on performance to management. #J-188... 

    Round1 Entertainment Inc

    Gurnee, IL
    5 days ago
  • Full House Resorts, Inc is seeking a skilled Cook to join our team in Waukegan, IL. The role focuses on delivering exceptional hospitality and precise culinary execution under pressure in a casino setting. The ideal candidate will have a solid culinary foundation, be detail... 

    Full House Resorts, Inc

    Waukegan, IL
    2 days ago
  • $33 - $38 per hour

    Uline in Kenosha, WI is seeking a Customer Service Team Lead to coach and develop representatives, ensuring fast, friendly, and customer...  ...reviews, and performance coaching while partnering with management to improve processes and customer satisfaction. #J-18808-Ljbffr... 
    Hourly pay

    Uline

    Kenosha, WI
    1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Team Leader / House Manager (CILA Services). Be the first to apply!