Lead Dental Assistant-Boston

Overview Lead Dental Assistant role to increase the efficiency of the dentist and the team in the delivery of quality oral health care. Tend was founded to make going to the dentist something people actually look forward to. We blend thoughtfully designed studios, top-tier clinical care, advanced technology, and a hospitality-driven mindset to create a dental experience that’s human, personalized, and exceptional from start to finish. Since 2019, we’ve delivered care to over 100,000 patients across New York, Washington DC, Boston, Atlanta, and Nashville, with thousands of five-star reviews and over 650 team members. We’re growing fast and seek values-driven, mission-aligned talent to grow with us. Whether you’re delivering care in our studios or supporting growth behind the scenes, every role at Tend contributes to reimagining the future of dental health — for patients and for the people who care for them. Clinical Support: We’re Tend — Dental Done Differently. We blend design, care, technology, and hospitality to create a dental experience that’s human, personalized, and exceptional from start to finish. We’re growing fast — and we’re looking for values-driven, mission-aligned talent to grow with us. Responsibilities Prepares operatory for the guests and is an integral part of the guest experience flow. Prepares guest for dental treatment by welcoming, comforting and seating. Provides instrumentation by sterilizing and delivering instruments to the treatment area; positioning instruments for dentists’ access; suctioning; passing instruments. Provides materials by selecting, mixing, and placing materials on instruments and in the guest’s mouth. Provides diagnostic information by exposing and developing radiographic studies; pouring, trimming, and polishing study casts. Maintains guest appearance and ability to masticate by fabricating temporary restorations; cleaning and polishing removable appliances. Helps dentists manage dental and medical emergencies by maintaining CPR certification, emergency drug and oxygen supply, and emergency telephone directory. Documents dental care services by charting in guest records. Traffic control of patient flow and assist the doctors in guiding them to ensure proper flow in the studio. Ensure that all lab cases are ready and pulled for the following day schedule. Assist in the efficient transition of new doctors and/or dental assistants to ensure better acclimation to the office. Ensure proper dental assistant coverage in the office on specialist days and/or to cover vacations or sick days. Team Work Ensure that the back office runs smoothly. Professional patient hand-offs to create an excellent guest experience. Lead by example and build efficiency in regular patient flow. Contribute to team effort by accomplishing related results as needed. Supply Ordering Maintain operation of dental equipment through preventive maintenance, following manufacturer instructions, troubleshooting, repairs, and inventories. Maintain emergency kits and first aid supplies, ensuring stock and up-to-date items. Follow maintenance schedules for autoclave and schedule coverage for maintenance. Identify, report and follow up on maintenance issues with dental equipment and handpieces. Compliance Lead assistant ensures clinical staff comply with OSHA and HIPAA; take corrective action with management support. Maintain a safe and clean working environment by following procedures and regulations. Protect guests and team members by adhering to infection-control policies and protocols. Conserve dental resources by using equipment and supplies efficiently. Maintain professional knowledge by attending workshops and reviewing publications. Requirements Must meet state requirements for Dental Assistant in the applicable market. 1-3 years of experience in a larger group practice (preferred). Excellent written and verbal communication skills. Engaging personality with high EQ and ability to learn and apply concepts to the role. The Tend Difference The highest standard of care, anywhere. At Tend, you’ll work with clinical leaders and passionate colleagues to deliver care that’s top-tier and unforgettable, with access to advanced technology and thoughtfully designed studios. Our hospitality-driven approach makes every visit personal, warm, and empowering. A top-tier clinical team who puts patients first. We value science over sales and lead with empathy, transparency, and integrity. No production quotas—just a shared commitment to doing what’s right for patients. We foster a collaborative, inclusive culture where team members go the extra mile for each other and for every patient. Innovate Dentistry. Tend to Others. Grow Together. Tend redefines career growth in dentistry with a modern, patient-first environment, cutting-edge tools, industry-leading compensation and benefits, and robust opportunities for continuing education and development. Whether clinical or corporate, you’ll be part of something meaningful with people who care. Equal Opportunity and Compliance Tend is an Equal Opportunity Employer. We don’t discriminate based on race, color, religion, sex, national origin, age, disability, genetics, gender identity or expression, sexual orientation, veteran status, or other protected status in accordance with laws. This policy applies to all employment aspects. Legal and Compliance Notice: Tend complies with all applicable laws governing nondiscrimination, equal employment opportunity, pay transparency, and other requirements. State disclosures are provided as part of the hiring process or upon request. Your privacy matters. To learn how we collect, use, and protect your information, please review our privacy policy here. Seniority level: Mid-Senior level Employment type: Full-time Job function: Health Care Provider; Industries: Medical Practices Referral programs may increase interview chances. Get notified about new Dental Assistant jobs in Boston, MA. Note: This description reflects Tend’s current roles and responsibilities and may be updated as the company grows. #J-18808-Ljbffr Tend