Account Manager - State Farm Agent Team Member

ACCOUNT MANAGER (Sales + Customer Service) – State Farm (San Antonio, TX)

Do you enjoy building trust with people and helping them protect what matters? Join the Jessica Carlos State Farm team as an Account Manager , where you’ll grow the agency by maintaining strong customer relationships, conducting policy reviews, and converting leads through education—not pressure.

What You’ll Do

• Build and maintain relationships with customers to support retention and growth
• Schedule and conduct policy reviews , explain coverage options, and recommend next steps
• Follow up with warm and cold leads using a consultative approach
• Handle and coordinate resolution of customer service needs and more complex issues
• Stay organized with CRM notes, outreach tasks, and follow-through
• Meet agency goals related to sales activity and customer outcomes

Who You Are

• You’re outgoing, reliable, and coachable
• You communicate clearly and consistently
• You’re comfortable having sales conversations and learning a sales process
• You take ownership and follow through

Nice to have:

Insurance sales/account management experience

Not required:

Prior insurance experience—training is provided.

Why Join Us

• Supportive leadership with real training and development
• A stable, growing agency with long-term career opportunities
• A culture focused on professionalism, community, and doing the right thing
• Opportunity to grow your skills and impact in the community

Requirements (Simple & Clear)

• Must be licensed: General Lines Property & Casualty and General Lines Life, Accident, Health & HMO
• Must be able to engage clients in conversations and follow a structured sales/customer process
• Must be organized, detail-oriented, and committed to weekly activity goals
• Must have a long-term mindset and willingness to improve through coaching

Compensation:

$38,000 Base Salary + Monthly Commissions (uncapped)

Location:

San Antonio, TX (serving Texas)

Flexible work from home options available.

Benefits:

• Bonus based on performance
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)